Guest Services Officer Opportunity
We are seeking a highly motivated and customer-focused Guest Services Officer to join our team at Katoomba Falls Tourist Park.
The successful candidate will be responsible for delivering exceptional service to our guests, both face-to-face and over the phone. This role also involves assisting with administrative and hospitality tasks such as cleaning cabins, amenities, and common areas.
We offer a range of benefits including flexible work conditions, opportunities for professional development, and a dynamic and growing team environment.
About the Role:
* This is an exciting opportunity to work in a holiday park setting, surrounded by beautiful natural scenery.
* You will have the chance to develop your skills and experience in a fast-paced and diverse working environment.
* We are committed to providing a safe and inclusive workplace, and we welcome applications from candidates from diverse backgrounds.
Key Responsibilities:
* Delivering exceptional customer service to guests, responding to their needs and concerns.
* Assisting with administrative tasks, including reception and phone duties.
* Cleaning and maintaining cabins, amenities, and common areas to high standards.
* Working effectively as part of a team to achieve business objectives.
Essential Skills and Qualifications:
* Excellent communication and interpersonal skills.
* Able to work independently and as part of a team.
* Previous experience in a customer-facing role or hospitality industry.
* Ability to work flexibly, including weekends and public holidays.
What We Offer:
* Flexible work arrangements to balance work and personal life.
* Ongoing training and professional development opportunities.
* A supportive and inclusive team environment.
* A competitive salary package.
How to Apply:
If you are a motivated and enthusiastic individual looking for a challenging and rewarding role, please submit your application, including your resume and a cover letter outlining your suitability for the position.