As a key member of our team, you will be responsible for coordinating customer service activities in Brisbane. This role involves ensuring timely and professional service to our customers by reviewing and preparing quotations and plans.
The Opportunity
We are seeking a skilled coordinator to support our internal sales team with day-to-day activities and provide exceptional customer service through proactive communication and problem-solving.
* review and prepare customer quotations and plans to ensure timely service
* troubleshoot service solutions with manufacturing and delivery functions
* coordinate day-to-day activities with the internal sales team
About You
We are looking for a detail-oriented individual with strong interpersonal skills, excellent time management skills, and a keenness to learn our extensive product range.
Key Responsibilities:
* provide exceptional customer service through proactive communication and problem-solving
* utilize MS Office Suite and CRM system to manage customer interactions
* contribute to a positive work environment through teamwork and initiative
What's On Offer
We offer a supportive family culture, opportunities for career progression, employee assistance program, regular site events, uniforms, on-site parking, and generous discounts on Jeld-Wen products.
Requirements
• Strong interpersonal and communication skills
• Excellent time management and organizational skills
• Ability to work in a fast-paced environment
• Proficiency in MS Office Suite and CRM systems
• Strong attention to detail and problem-solving skills