Senior Operations Manager
The role involves overseeing the day-to-day operations of a large-scale franchise network across QLD. The ideal candidate will have extensive experience in commercial management, team leadership and franchising.
Key Responsibilities:
* Develop and implement operational strategies to drive sales growth and profitability.
* Lead and motivate a high-performing operations team to achieve business objectives.
* Build strong relationships with franchisees to foster a culture of collaboration and mutual respect.
* Collaborate with cross-functional teams to deliver strategic outcomes and improve customer satisfaction.
Requirements:
* Proven track record of success in senior leadership roles within retail, hospitality or related industries.
* Strong commercial acumen and ability to drive revenue growth through effective strategy implementation.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse stakeholders.
* Demonstrated ability to lead and develop high-performing teams, fostering a culture of innovation and excellence.
* Comprehensive understanding of franchise models and the ability to navigate complex organizational structures.
Benefits:
* Competitive salary package and bonus structure.
* Opportunity for career advancement and professional development.
* Flexible working hours and summer Friday afternoons off.
* Paid Good Deed days and extra birthday leave.
* 26 weeks paid parental leave.
About Us:
Our organization is a leading player in the quick-service restaurant industry, with a strong brand presence and commitment to customer satisfaction. We are passionate about our people and strive to create a workplace culture that values diversity, inclusion and teamwork.
Join us on our journey to become a world-class organization, where you can grow your career, develop new skills and make a meaningful contribution to our success.