Job Title: Area Manager
At dusk, we create moments that matter through fragrance. As Australia's go-to destination for candles and home fragrances, we bring warmth and style to homes across the country.
We are expanding our retail presence with over 140 stores across Australia and New Zealand, making this an exciting time to join us as an Area Manager.
Key Responsibilities:
* Deliver exceptional customer service by ensuring both yourself and your team demonstrate a commitment to providing outstanding experiences to internal and external customers.
* Maximise sales from key merchandising areas to drive business growth.
* Achieve budgeted expenses and area profit contribution targets.
* Manage store rosters for designated areas, ensuring effective team time distribution and punctual attendance.
* Exceed set sales targets within your designated areas.
* Ensure compliance with asset protection policies and procedures.
* Lead, empower, and support team members by providing direction, setting clear expectations, and offering feedback and recognition.
* Effectively recruit and select Team Members within your area.
Requirements:
* Prior leadership experience in a retail environment.
* Demonstrated commitment to delivering excellent customer experiences 100% of the time.
* Ability to inspire, motivate, and develop high-performing teams.
* Excellent planning, time management, and organisational skills.
* Strong communication skills, both verbal and written.
* Ability to define clear goals and objectives to achieve successful outcomes.
* Australian driver's license and own car.
About Dusk:
* Competitive salary, car allowance, and monthly bonus opportunities.
* Generous staff discounts on our beautiful products.
* Ongoing training and development opportunities.
* A supportive and collaborative work environment.
* The chance to be part of a growing and innovative company.