About Fortiro Fortiro is a growing fintech with a highly experienced team, backed by significant investment, and giving you the opportunity to contribute to an award-winning enterprise SaaS platform. Our technology uses emerging technologies and AI to help detect financial crime and enable automation in processes like lending and insurance claim verification. It is trusted by leading banks and financial services businesses in Australia, New Zealand, and globally.
What You'll Be Doing
* Leading capability‐driven product delivery by translating enterprise customer requirements into scalable platform solutions that avoid bespoke builds.
* Partnering closely with Engineering to shape solution approaches, sequence work, make trade‐offs, and drive early technical design including data models, integration flows, and constraints.
* Bringing clarity and structure to delivery through prioritisation, simple processes, and day‐to‐day leadership of a small engineering team, unblocking issues and maintaining momentum.
* Shaping commercial product offerings by partnering with Product Marketing on product packaging, API‐based service tiers, purchase options, and scalable pricing models.
* Contributing to cost estimation and commercial decision‐making, applying an understanding of API‐driven products and how platform capabilities translate into sustainable revenue.
* Engaging directly with customers through selected sales conversations, workshops, and POCs to understand real user needs and translate them into clear solution and delivery recommendations.
* Identifying gaps, constraints, and risks early, ensuring they are clearly documented and communicated across teams.
* Ensuring technical positioning is credible and aligned by working with Product Marketing to support accurate messaging around capability, security, compliance, architecture, and roadmap.
* Acting as a connector across Product, Engineering, and Go To Market, providing shared clarity on priorities, feasibility, and what will scale versus what should be avoided.
What you'll bring to the role
* Strong experience in a product delivery, technical leadership or hands-on delivery role within a SaaS environment.
* Strong understanding of system architecture, integration patterns, APIs, and cloud-based environments (AWS and selected GCP services).
* Experience partnering with engineering teams, understanding delivery constraints, and providing clear technical guidance.
* Ability to analyse product usage data, customer behaviour and derive insights to guide product direction.
* Direct experience across the full delivery lifecycle from research and scoping through to functional testing and QA.
* Deep familiarity with agile methods, user story mapping and delivery velocity.
* Experience leading and developing a small, high-performing team of software engineers.
* Background in FinTech or adjacent SaaS industries preferred but not required.
* Experience with product packaging, API commercial structures or pricing design is a strong advantage.
Why join Fortiro?
* Be yourself: We value individuality and encourage you to work in ways that make you most productive
* Make an impact: Help enterprise customers achieve success with world-class fraud detection solutions
* Work on cutting-edge solutions: Join a team building innovative products that transform financial crime prevention
* Inclusive culture: Open, diverse, and fun workplace with flexible remote and in-person options
* Grow with us: We value curiosity and a growth mindset. You'll have opportunities to learn, take on new challenges, and develop your skills as the business evolves
* Long-term focus: We invest in our people, and our strong retention rate proves it
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