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A hospitality expert role: delivering exceptional customer service

Townsville
beBeeHospitality
Customer Services agent
Posted: 12 July
Offer description

Join Our Team As A Hospitality Expert

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* The role of a Food and Beverage Attendant is multifaceted. It involves interacting with guests, building rapport by providing tailored service, and creating memorable experiences.
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Our pubs are places where people come to relax, socialize, and create stories that last a lifetime. As a Food and Beverage Attendant, you will play a crucial part in making these experiences possible.

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Key responsibilities include actively engaging with guests, sharing your knowledge of our products, and highlighting the benefits of our loyalty programs.

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We value individuals who possess excellent communication skills, flexibility, and a passion for delivering exceptional customer service.

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Our team members enjoy numerous perks, including discounts on food, beverages, and accommodation, as well as access to training and development opportunities.

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A Day In The Life Of A Food And Beverage Attendant:

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* Engage with guests through various activities, such as product demonstrations and promotions.
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* Develop strong relationships with regular customers to increase repeat business.
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* Collaborate with colleagues to maintain a positive and inclusive work environment.
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About You:

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* You have excellent communication and interpersonal skills, allowing you to build rapport with diverse groups of people.
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* You possess flexible availability to accommodate varying shifts and scheduling needs.
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* You hold a current RSA certificate, ensuring you can provide responsible service of alcohol.
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* You embody the spirit of teamwork, being able to adapt to changing situations and support colleagues when needed.
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As a valued member of our team, you will enjoy a range of benefits designed to support your physical, mental, and financial wellbeing. These include:

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* Access to exclusive discounts at participating ALH Hotels, BWS, Dan Murphy's, and Endeavour Group brands.
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* Priority booking for training and development courses to enhance your skills and career prospects.
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* Opportunities to grow within the company, develop new skills, and take on leadership roles.
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* Comprehensive health insurance and wellness programs to promote overall wellbeing.
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At ALH, we pride ourselves on fostering a culture of responsibility, inclusivity, and respect. We believe in empowering our employees to be their authentic selves and contribute positively to our organization.

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Working with us offers numerous rewards, including the chance to meet like-minded individuals, gain valuable experience, and pursue your passions while growing your career.

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Apply now to become an integral part of our dynamic team!

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