Overview
Grow your career with Australia's largest training resources provider
Work from the comfort of your own home
Be part of a agile & successful team
Great career progression in a rapidly expanding company
Enjoy the convenience of Australian hours – no night shift and weekend work
About Us
Training Resources Group develops and provides Vocational Education & Training (VET) learning resources to the Australian VET sector. As the market leader in providing these resources in Australia, we focus on creating an exceptional experience for our clients through high-quality products, exceptional customer service, and support.
Job Summary
The DevOps Engineer is responsible for supporting and enhancing TRG’s cloud-based infrastructure, which powers its nationally delivered SaaS platforms. This role is essential to ensuring the reliability, security, and scalability of services within a structured AWS environment.
The position also contributes to future initiatives focused on infrastructure automation, including the introduction of CI/CD pipelines, container orchestration using Kubernetes, and the development of observability and monitoring capabilities. The DevOps Engineer works closely with engineering and security teams to maintain operational excellence in a compliance-driven environment aligned with ISO/IEC 27001 standards.
Key Responsibilities
- Infrastructure Support
- Support and maintain a multi-tier AWS infrastructure that includes application servers, relational databases, distributed caching, shared file storage, and object storage.
- Manage compute resources (EC2 instances) across various application environments and availability zones, ensuring uptime, availability, and performance.
- Monitor infrastructure health using AWS-native tools (e.g. CloudWatch, CloudTrail), troubleshoot issues, and respond to alerts or incidents as required.
- Assist with the execution and maintenance of infrastructure-level backup strategies, including EBS snapshots and RDS backups with defined retention policies.
- Support system patching, package updates, and security hardening practices across Linux environments.
- Participate in resource planning and capacity management to support application scaling and performance tuning.
- Implement and maintain IAM roles, security groups, and networking configurations to uphold least-privilege access and secure network segmentation.
- Document infrastructure configuration, operational procedures, and change management records in line with ISO/IEC 27001 requirements.
- Contribute to planned enhancements such as introducing infrastructure automation, container orchestration (e.g. Kubernetes), and CI/CD pipeline adoption.
Development
- Develop and maintain internal tools, scripts, and utilities to support operations, system administration, reporting, and internal team workflows.
- Build integrations between internal systems and third-party services or APIs (e.g. ticketing systems, communication tools, monitoring platforms).
- Automate repetitive processes and administrative tasks using Python, Bash, or other scripting languages.
- Assist in implementing AI-enabled workflows, automation, and integrations across internal applications and processes.
- Support internal stakeholders by delivering technical solutions that improve efficiency and data accuracy.
- Maintain documentation for all developed tools, scripts, and automated processes to ensure maintainability and audit readiness.
- Identify opportunities to reduce manual effort or human error in recurring internal workflows and propose automation strategies accordingly.
Requirements
Role Requirements
- Demonstrated experience managing cloud infrastructure using AWS and Azure services.
- Proficiency with Linux system administration, including patching, performance tuning, and security hardening.
- Strong scripting skills using Python, PHP, .NET, or equivalent for automation and process improvement.
- Familiarity with infrastructure monitoring, log management, and alerting using AWS-native or similar tools.
- Experience with access control, security group configuration, and IAM policies aligned with least-privilege principles.
- Ability to develop and maintain internal utilities, scripts, or dashboards to support team operations and compliance needs.
- Understanding of backup strategies, disaster recovery, and system availability concepts.
- Exposure to infrastructure-as-code, CI/CD tools, or containerization (e.g. Docker, Kubernetes) is desirable.
- Experience or familiarity with AI technologies such as Retrieval-Augmented Generation (RAG), Model Context Protocol (MCP), prompt engineering, or integrating AI APIs into internal tools is considered a plus.
- Strong documentation habits and an understanding of operating within a compliance-driven (ISO/IEC 27001/SOC 2) environment.
- Ability to work independently and collaboratively across infrastructure, security, and admin teams.
What’s in it for You?
- Permanent work-from-home
- Fast career growth & development with our internal promotion
- PHP 100,000 medical coverage for 2 dependents
- Dental and optical benefits
- Company-provided equipment
- Virtual games, events, lunch outs, and many more!
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