Concession manager - myer bondi (bondi junction)

At Nine West, we are committed to nurturing our people, expanding our stores, enhancing our brand, and maintaining our position as a leader in footwear and accessory retailing. Established in 1978, our brand derives its name from its origins at 9 West, 57th Street in New York City. With over 50 stores across Australia, we are renowned for delivering exceptional products and service.

As a Concession Manager, you will oversee operations, sales, financial growth, team management, and ensuring 5-star customer service. You will:

• Lead and support the team.
• Manage operational tasks such as rostering, inventory management, VM, reporting, recruitment, training, and coaching.
• Provide genuine, personalised service.
• Drive sales and achieve KPI's.
• Promote the brand as a brand ambassador.
• Cultivate a supportive, high-performing team culture.
• Collaborate with concession support staff.

• Experience in retail, ideally fashion retail.
• Exceptional standards in both management and customer service.
• A talent for fostering a lively and collaborative team workplace.
• Experience in exceeding KPI's and delivering 5-start customer service.

• Development opportunities for career advancement.
• Generous discounts and monthly incentives.
• A supportive and enjoyable work environment.