Drive Revenue Growth as a Key Account Manager
Our team is dedicated to helping our colleagues achieve success and thrive in an inclusive and collaborative environment. This role is responsible for driving retention, profitability, and revenue growth of clients across the Australia market.
* Lead a portfolio of middle to large market clients, strategically managing their accounts and growing revenue.
* Built winning client strategies through internal account plans, client business plans, and regular client reviews.
* Drove top-line revenue growth through important client recommendations, quantifying value delivered and identifying premium revenue opportunities.
* Negotiated contracts and renewals, handling existing client relationships and influencing new ones.
* Crafted retention strategies and pre-emptive bids, ensuring compliance with client information and records.
* Fostered key client decision-maker relationships through the Web-of-Influence approach.
* Collaborated with Traveller Care and M&E teams to resolve issues and drive revenue.
Requirements:
* Minimum 5 years of Account Management experience
* Strong negotiation and influencing skills
* Superior communication and presentation skills
* Experience dealing with procurement or finance directors
* Commercial competence and client relationship management expertise
* Time management skills and ability to handle multiple tasks concurrently
What We Offer:
* A dynamic work environment that fosters collaboration and innovation
* Ongoing training and development opportunities to enhance your skills and knowledge
* The chance to work with a talented team of professionals who are passionate about delivering exceptional results