1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
1. Internal opportunity for newly developed role
2. Full time position based at Cannon Hill
3. Career progression and continue supporting the clients in meaningful way
* Internal opportunity for newly developed role
* Full time position based at Cannon Hill
* Career progression and continue supporting the clients in meaningful way
Endeavour Foundation is one of Australia's largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work. Our purpose is simple: make possibility a reality.
About The Role
The Client Services Team Lead is a key role responsible for ensuring quality enabling services for people we support and frontline service delivery teams. Reporting to the Operations Manager Client Services, this role is full time hours based at the Endeavour Foundation Support Office in Cannon Hill. You will lead a team of NDIS coordinators and rostering officers as you reshape this role to create better client experiences for the future.
Responsibilities
* Lead a team that drives quality assurance and compliance with relevant legislation and compliance.
* Optimise workforce and financial sustainability strategies to be implemented effectively.
* Be a recognised subject matter expert that will coach and share knowledge with your peers and broader team across endeavour foundation.
* Be innovative and contribute to business improvement strategies seeking to identify opportunities across the end-to-end client experience cycle.
About You
* Tertiary qualification in relevant discipline including business (desirable) or community services (desirable).
* Demonstrates high level competence in computer applications, i.e. Microsoft Suite of programs relevant to the role to ensure work is completed in a professional, accurate and timely manner.
* Be willing to obtain a current National Criminal History check
* Hold or be willing to obtain a positive notice from Disability Services (Yellow Card) and Working with Children Check (Blue card)
Benefits And Perks
* Salary Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expenses
* Hybrid working environment, WFH flexibility.
* Onsite Parking and Café in Support Office
* Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs via a Novated Lease through Salary Packaging.
* Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman
* Discounted family gym memberships through Fitness Passport
* Supportive induction and learning opportunities, with Reward and Recognition Program
* 6 weeks paid parental leave for primary carer
* Free coaching and counselling through our Employee Assistance Program.
Role Closes: COB Friday 25th July 2025
Intrigued? We'd love to hear from you. Please click "apply" to submit your application.
Client Services Team Lead
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Individual and Family Services
Referrals increase your chances of interviewing at Endeavour Foundation by 2x
Get notified about new Client Services Team Lead jobs in Brisbane, Queensland, Australia .
Brisbane, Queensland, Australia A$85,000.00-A$105,000.00 2 weeks ago
Enterprise Customer Success Manager (AUS)
Brisbane, Queensland, Australia 1 week ago
Brisbane, Queensland, Australia 2 months ago
Brisbane, Queensland, Australia 2 weeks ago
Brisbane City, Queensland, Australia 1 month ago
Brisbane, Queensland, Australia 1 week ago
Fortitude Valley, Queensland, Australia 1 week ago
Brisbane, Queensland, Australia 2 weeks ago
Eight Mile Plains, Queensland, Australia 2 days ago
Brisbane, Queensland, Australia 1 month ago
Brisbane City, Queensland, Australia 1 day ago
Runcorn, Queensland, Australia 1 month ago
Brisbane, Queensland, Australia 2 months ago
West Ipswich, Queensland, Australia 2 days ago
Brendale, Queensland, Australia 2 days ago
Brisbane, Queensland, Australia 2 weeks ago
West End, Queensland, Australia 3 weeks ago
Operations Team Leader 6/7 (Home Delivery Centre) (QLD)
Berrinba, Queensland, Australia 1 week ago
Software as a Service(SaaS) Project Manager / Customer Success Manager
Brisbane City, Queensland, Australia 3 days ago
Brisbane, Queensland, Australia 1 week ago
South Brisbane, Queensland, Australia 1 week ago
Brisbane City, Queensland, Australia 3 weeks ago
Brisbane, Queensland, Australia A$80,000.00-A$100,000.00 2 days ago
Public Relations (PR) - Account Manager (AM) Property and Lifestyle
Brisbane, Queensland, Australia 2 days ago
Brisbane, Queensland, Australia 14 hours ago
Brisbane, Queensland, Australia A$110,000.00-A$140,000.00 2 weeks ago
Brisbane, Queensland, Australia 3 weeks ago
Partner - NSW Environmental Planning and Approvals (Renewables)
Brisbane, Queensland, Australia 3 weeks ago
Partner - WA Environmental Planning and Approvals (Renewables)
Brisbane, Queensland, Australia 1 day ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr