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Service controller

Healesville
Employment Office
Posted: 16 February
Offer description

* $39 per hour + Super + Car Allowance + Fuel Card
* Family-Oriented Service Business With Strong Team Culture
* On-Site Parking, Uniform Provided, EAP And Team Events
About The Company

Our client is a well-established service business with a strong reputation for teamwork and long-term employment. They foster a supportive office environment and actively invest in team culture through regular events and initiatives.

About The Opportunity

The primary purpose of this position is to manage incoming client calls, allocate jobs to service technicians and liaise with account managers to ensure smooth daily operations.

Reporting directly to the Service Manager, your responsibilities will include:

* General office duties and administrative support
* Allocating and scheduling jobs for service technicians
* Managing job information and databases through Simpro
* Receiving and managing incoming phone calls from clients
* Liaising with account managers regarding job requirements

This role supports 26 service technicians daily and works closely with 7 account managers.

About You

The successful candidate will have:

* Minimum 1 year experience in a similar role
* Experience using Simpro (highly desirable)
* Strong phone manner and communication skills
* Strong administration and office coordination skills
* Reliable, team-focused and positive "can-do" attitude
* Proficiency in Microsoft Word, Excel and PowerPoint
* Desire for long-term employment within a stable business
What's In It For You?
* $50 Weekly Fuel Card To Assist With Travel Costs
* On-Site Car Parking, Removing Daily Parking Stress
* Uniform Provided, Saving On Work-Related Clothing Costs
* Stable, Long-Term Opportunity Within A Supportive, Family-Oriented Team Environment
* Employee Assistance Program (EAP) For Confidential Personal And Professional Support
* Regular Team Events, Including An Annual Christmas Party That The Business Takes Seriously

Apply today and don't miss out on starting this opportunity as soon as possible.

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