Maximising Efficiency and Excellence
About the Role
We are seeking a highly skilled Operations Coordinator to contribute to delivering exceptional customer service, boost profitability, and streamline efficiency through the Operations Team.
The ideal candidate will thrive in a fast-paced retail environment and leverage their knowledge of operations (stock flow, inbound & outbound goods) to drive results.
You will prioritise tasks and coordinate the operations team to operate a highly efficient back of house, adhering to procedural control measures. This includes:
* Ensuring operational excellence by enforcing policies and procedures, maintaining compliance, and maximising efficiency.
* Prioritising tasks and coordinating the operations team to operate a highly efficient back of house, adhering to procedural control measures.
* Managing stocking flow including, inbound goods and processing, returns processing, transfers, invoice management.
* Providing excellent customer service and effectively handling customer complaints and queries.
* Maintaining Back of House activities meet compliance and safety requirements, with particular emphasis on safe product handling, use of equipment and machinery and incident reporting.
As an ideal candidate, you will have:
* A strong understanding of inventory management and processes.
* Solid customer service skills that will create positive experiences.
* Strong multi-tasking skills, coupled with your keen eye for detail.
Enjoy competitive remuneration, access to exciting career opportunities, comprehensive training and development programs, and fantastic discounts across the industry.