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Client service coordinator

Permanent
Gough Recruitment
EUR 75,000 a year
Posted: 23 August
Offer description

About the Role I’m partnering with a well-respected accounting and business advisory firm committed to delivering excellence across bookkeeping, BAS/GST lodgments, payroll, accounts payable/receivable, and management reporting. They’re searching for a driven Client Service Coordinator to enhance client satisfaction and keep all administrative processes running smoothly. What You’ll Be Doing Acting as the first point of contact for clients, managing inbound communications via phone, email, and in person with professionalism and warmth. Supporting client onboarding. collecting documentation, opening files in practice systems, coordinating initial admin. Assisting with invoicing, billing, and basic reconciliation tasks, ensuring accuracy and timely delivery. Taking on bookkeeping-related duties, such as data entry, coding, reconciliations, or Xero entry, where your experience will be particularly valuable. Managing appointment schedules, maintaining client records, and keeping internal systems updated. Collaborating across the team, accountants, advisors, and support staff to track deliverables and follow up on outstanding tasks. Assisting in the preparation of management reports through document collation and data organization. What You Bring Prior bookkeeping experience or demonstrated exposure to bookkeeping processes is highly advantageous. Especially familiarity with tasks like data entry, reconciliation, or using systems such as Xero. A customer-centric mindset, with a knack for professionalism, clear communication, and attention to detail. Exceptional organizational skills, capacity to manage multiple tasks, prioritize workflow, and meet deadlines. Tech-savviness, comfortable with platform-based tools, and familiar or willing to learn accounting systems and MS Office suite (especially Excel and Outlook). A cooperative, supportive approach. Someone who thrives in a team environment and brings a positive, proactive attitude. Why Interested Candidates Should Apply Collaborate with a highly professional and approachable team that values operational excellence and client integrity. Gain exposure across a range of financial services and sharpen your bookkeeping and client liaison skills. Flexible working arrangements to support work-life balance. Professional growth and development opportunities within the firm. Please call Sam Menary on 0411 153 655 for more information or email your CV to smenary@goughrecruitment.com.au All applications will be held in the strictest of confidence. Only those with the right to work in Australia need to apply. *ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*

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