Add expected salary to your profile for insights.In this role, you will build strong customer relationships through face-to-face service in our showroom by demonstrating product knowledge and equipment. Increasing sales and customer satisfaction by working with customers and ensuring a positive experience.Role Title: Customer Service - ShowroomLocation: Toowoomba QLD branchHours: Monday – Friday, Full Time PermanentReporting: Branch ManagerEssential Skills & QualificationsPrevious customer service or industry experience preferred, but not essentialClinical experience or a background in allied health is desirableExcellent verbal and written communication skills are essentialAdept at navigating computer systems to manage customer interactions and recordsAbility to remain composed in a fast-paced work environment and under pressureWillingness to provide/obtain relevant checks due to interaction with our clients (e.g.: Police checks/NDIS Worker Screening check)Duties & ResponsibilitiesGreet customers delivering excellent customer service with a sales-focused approachResolve customer questions and concerns in an efficient mannerLearn and stay up-to-date with our products and services, and use this knowledge to enhance customer experienceAssist customers with accurate and timely order placement, tracking, and processing, to encourage repeat businessMaintain showroom inventory and presentation as requiredEmployee discounts on Aidacare health equipment products and servicesQuarterly incentive schemeEmployee Assistance Program to support mental wellnessBenefits package includes discounts for retail, insurance, gym and moreComprehensive training program to equip you with the necessary skills and knowledgeHow to applyPlease submit your application by clicking "Apply Now". Join our team at Aidacare and help us create memorable experiences for our valued customers!About the companyAidacare is one of the leading players in the Healthcare Equipment Industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia.How do your skills match this job?Sign in and update your profile to get insights.Aidacare is one of Australia's largest Healthcare Equipment and Service providers.Since 1987 our business has been assisting Australians in the Hospital; Residential Aged-Care; Home & Community Care; and Rehabilitation sectors.Aida is the Latin word for “helper” from which the English word “Aid” is derived. AIDA is also a sales acronym for Attention, Interest, Desire & Action describing a simple four-step process for serving our customers.Our focus on product quality and ongoing services & support has made Aidacare & Aspire trusted brands throughout Australia. That's why you'll find us on most Government Healthcare Equipment Contracts and private organisations.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Researching careers? Find all the information and tips you need on career advice.
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