Responsibilities
* Claims Assistant: support the Claims function by undertaking administrative duties, including preparing correspondence, scheduling appointments, data entry, managing correspondence, and other adhoc tasks;
* Eligibility Officer: Coordinate new claim lodgements, undertake initial contact with key stakeholders, and determine initial entitlements;
* Claims Officer: Drive the claims process and liaise with key stakeholders, including injured workers, employers and treatment providers, as well as determining ongoing entitlements and liability;
* Return to Work Specialist: Support Claims teams with strategic return to work, recovery and independence advice, act as a mobile support to injured workers and liaise with treatment and rehabilitation providers;
* Liability and Technical Specialist: Support Claims teams in the provision of liability and entitlement advice, arrange medical and factual investigative intervention and liaise with legal providers.
Qualifications
* Highly developed communication and customer service skills, with the ability to engage and negotiate at all levels of organisation and with a varied set of stakeholders;
* A proactive and holistic mindset;
* Reliable with excellent time management and organisational skills and attention to detail;
* Empathetic and enthusiastic, with a strong sense of team and collaboration;
* A resilient attitude.
To be considered for this opportunity you must have right to live and work in Australia when applying.
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.