Job Description
As a Member Service Consultant, you will play a key role in supporting our local community by providing excellent service and helping members with everyday banking needs.
You will be the first point of contact for our members, guiding them toward the right financial solutions and promoting products and services that support their goals. This is a flexible, permanent part-time role based at Murray Bridge branch, offering 15–32 hours per week on a rotating Monday to Saturday roster.
Key Responsibilities
* Make banking easy and approachable for our members
* Build strong, lasting relationships through great conversations
* Promote products and services that support members' goals
* Refer members to loan specialists where appropriate
* Help members use our digital tools (training provided)
* Accurately complete tasks and navigate multiple systems
* Work collaboratively in a high-performing team environment
Benefits
This part-time role offers flexibility and work-life balance, perfect for those who want to pursue other interests or further their education while continuing to contribute to society.
About this Role
This role is ideal for individuals who are passionate about delivering exceptional customer service and building meaningful relationships with people from diverse backgrounds.