Kickstart your tourism and hospitality career with Searoad Ferries - traineeship opportunity in Regional Victoria
Join a vibrant, supportive team dedicated to delivering memorable experiences and helping you grow professionally.
Whether you're just starting out or eager to develop your skills, this traineeship offers hands-on industry experience, mentorship, and career progression - right in the beautiful Queenscliff region.
The Searoad Ferries group of companies employs over 200 dedicated staff and serves approximately one million customers annually.
Our mission is to connect people and places through exceptional experiences across the tourism, hospitality, passenger transport, and maritime sectors.
About Us:
Since ****, we have proudly operated the iconic Queenscliff-Sorrento car and passenger ferry service.
Our Explore Australia / Naturaliste Tours company offers unforgettable tourism and wildlife experiences across Victoria, connecting travellers with the region's most stunning natural highlights.
We also operate the Western Port Ferry Service, linking Crib Point to French Island and Phillip Island in Western Port Bay, as well as Wanderer Adventures—Wilson's Promontory Cruises—based in Wilsons Promontory National Park.
Within this dynamic landscape, the Searoad Hospitality Group is dedicated to providing customer experiences through premium onboard and onshore dining options that enhance our ferry operations.
Our state-of-the-art Ferry Terminals include multiple hospitality venues—restaurants, passenger lounges, bars and function spaces—offering breakfast, lunch, dinner, grab-and-go food options, conferences, private functions, and external catering.
The group also manages short-term rental accommodation, external catering services, and retail operations.
About The Role: We are proud of our strong history in supporting young people just starting out in their careers.
As a Trainee, you will have the opportunity to develop a wide range of skills and gain invaluable industry experience.
You'll be involved in various tasks that develop your expertise in hospitality, customer service and tourism, including:
Front of house (retail and customer service)
Back of house (kitchen operations and food prep)
Customer engagement (ticketing, responding to enquiries and entering reservations)
Retail customer service, display and merchandising
Assisting with event operations set up and service
Taking orders and using point of sale systems
Providing bar and beverage service, including coffee making
In addition to hands-on operational tasks, you'll also gain exposure to other areas that support our business, such as marketing, administration, maritime operations, and overall business support functions.
This comprehensive experience will give you a broader understanding of the tourism industry and help you build a well-rounded career in hospitality and tourism.
You will be well supported by a small, vibrant team passionate about mentoring and helping you succeed.
This is a fantastic opportunity to launch your career with a practical, varied, and engaging traineeship.
We're looking for:
Strong customer service and communication skills
Current RSA certification or willingness to obtain it
Barista skills or eagerness to learn
Professional grooming and appearance
Adaptability in a fast-paced, dynamic environment
Flexibility to work peak times, including weekends, school holidays, public holidays and festive seasons
Positive attitude, team spirit, and enthusiasm
Commitment to completing the Traineeship and qualifications
We welcome applicants without prior experience.
If you have the right personality, can demonstrate your customer focus, and have a willingness to learn, we'll show you the rest
Some of the Perks You'll Enjoy:
Employee discounts on retail, dining, tours, and free ferry travel
Free uniform for customer-facing team members
Access to our 24/7 Employee Assistance Program for wellbeing support
A fun, engaging workplace with regular team events and social outings
Competitive pay in accordance with the Restaurant Modern Award, including penalties and superannuation
Time off to support you in your studies.
Ready to Make Waves?
Apply via SEEK with your resume and cover letter telling us why you're perfect for this traineeship.
Availability during summer, school holidays, public holidays and festive seasons, is essential
You must have Australian working rights
We anticipate strong interest in these positions and will attempt to get back to all applicants but may only contact shortlisted candidates
Review the full position description at searoad.com.au/careers
Apply early - closing date of 30 November ****