About the role
We are seeking an experienced Office Administrator/Scheduler to join our team at Adelaide Expert Plumbing & Gas PTY LTD in Thebarton, SA. This is a full-time position where you will play a critical role in supporting the smooth running of our office and ensuring our technicians are scheduled efficiently.
What you'll be doing
* Handle incoming customer enquiries and bookings, providing excellent customer service
* Manage the scheduling and dispatch of our plumbing and gas technicians to customer sites
* Maintain and update our job management system with customer, job and scheduling information
* Assist with general administrative tasks such as filing, invoicing and record-keeping
* Provide support to the wider team as needed
What we're looking for
* Demonstrated experience as an office administrator or scheduler, ideally in a trade or service industry
* Minimum of 3+ years experience as an office administrator or scheduler
* Strong organisational and time management skills with the ability to multitask
* Excellent communication and customer service skills
* Proficiency with office software such as Microsoft Office and Xero
* Experience with job management software Servicem8
* Essential experience with Servicem8 job management software is required
* A positive, proactive and dependable attitude
* Australian citizenship is required for this position
What we offer
At Adelaide Expert Plumbing & Gas, we are committed to providing a supportive work environment. You will have the opportunity to develop your skills and progress your career with us. We also offer competitive remuneration, quarterly events, monthly team breakfasts and weekly catch ups.
About us
Adelaide Expert Plumbing & Gas is a leading provider of plumbing and gas services in South Australia. We have been delivering high-quality work to residential, commercial and industrial customers. Our team of experienced, skilled technicians is dedicated to providing exceptional service and finding the right solutions for our clients.
If you are interested in this opportunity, please apply now.