Position Details
Remote or office-based in Perth, Brisbane or Gold Coast. Part‐time – 3 days per week. Flexible to work fully remotely from anywhere in Australia.
About us
At PictureWealth, we're on a mission to help Australians create a life they love through better financial advice. We blend human expertise with smart technology to make advice more accessible, efficient and meaningful. As we continue to grow, we're focused on building strong systems, consistent processes and high‐quality client outcomes across the business.
About the Role
This is a hands‐on coordination role that plays an important part in upholding quality, compliance and service standards across PictureWealth. You'll work closely with internal teams, clients and vendors to identify process gaps, resolve roadblocks and support better ways of working. While this is not a people‐leadership role, it is a highly collaborative position that helps connect teams, improve workflows and promote a culture of continuous improvement. This role would suit someone who enjoys problem‐solving, has strong attention to detail and takes pride in helping teams deliver consistent, high‐quality outcomes.
The role is part‐time, three days per week, with flexibility to work fully remotely from anywhere in Australia or from one of our offices in Perth, Brisbane or the Gold Coast.
Responsibilities
* Supporting quality assurance activities, including checks, audits and reporting
* Helping maintain clear, consistent and compliant processes across the business
* Identifying process gaps, risks and opportunities for improvement
* Coordinating follow‐up actions to help resolve issues and improve ways of working
* Working with internal teams to support smooth, accurate and efficient service delivery
* Contributing to a positive culture of continuous improvement and accountability
Qualifications
* Experience in quality assurance, compliance, operations coordination or a similar role
* Strong attention to detail and a high level of accuracy
* Excellent organisational and time management skills
* A proactive, solutions‐focused approach
* Strong communication skills and confidence working with different teams and stakeholders
* Ability to adapt quickly to new systems, tools and processes
* A genuine interest in improving workflows, quality and client outcomes
* A degree in Business Administration, Operations Management or a related field would be highly regarded, but is not essential
Why Join PictureWealth?
At PictureWealth, our people are at the centre of what we do. You'll be joining a growing, supportive and values‐driven business where your work can make a real impact.
* Flexible working – Work fully remotely from anywhere in Australia or connect from one of our offices
* Part‐time balance – A three‐day‐per‐week role that supports meaningful work and life balance
* Meaningful impact – Help improve quality, consistency and client outcomes across the business
* Career growth – Build your experience in quality assurance, operations and continuous improvement
* Supportive culture – Work with collaborative, down‐to‐earth teams who care about doing great work
* Recognition and reward – Including our Shine Awards and regular team recognition
* Connection and wellbeing – Access to team events, initiatives and wellbeing support
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