Service Manager – Kalgoorlie
Join PumpEng as a Service Manager and make it happen!
This position is based in our Kalgoorlie branch. As our Service Manager, you'll play a crucial role in providing leadership to ensure customer and team satisfaction, profitability, and growth within the branch.
Success in this role means ensuring the profitability and efficiency of the branch.
Responsibilities
* Develop, communicate and execute plans and objectives at a Service level
* Assist with the formulation and implementation of a strategic business plan for the branch
* Achievement of budget, profitability and growth
* Managing the workshop team
* Developing new business and customers within WA
* Developing long‐term relationships with clients
* Representing the company at trade shows, conferences and industry functions
* Maintaining and growing our current customer base in the region
Qualifications
* Previous service/hire industry experience
* A background in mining or manufacturing
* A high degree of mechanical aptitude
* Excellent customer service skills
* Intermediate computer skills
* Have current Australian working rights
* A proactive commitment to safety protocols
* Optional: Tertiary or trade qualification, experience with pumps
Benefits
* A strong earnings package, including a motor vehicle or allowance
* Ongoing training and development opportunities (both in‐house and externally)
* Work alongside and learn from leading industry and application specialists
* Belong to a passionate, innovative and down‐to‐earth crew that has your back and takes pride in getting great results for customers and each other
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