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Area manager - north queensland (townsville city)

Townsville
Weir Minerals
Posted: 23h ago
Offer description

Area Manager Onsite

In this role, you’ll be at the forefront of delivering exceptional aftersales support for our equipment—ensuring strong performance across spare parts and service operations. You’ll build and nurture technical relationships that strengthen our brand presence and drive strategic aftermarket growth. You’ll play a key role in understanding the critical needs of our customers, collaborating with Product Managers and Service Specialists to deliver outstanding service. Through regular face‑to‑face engagement, you’ll foster trust and reliability, backed by deep knowledge of Weir Group’s products and solutions.

Why choose Weir:

Be part of a global organization dedicated to building a better future. At Weir, the growing world depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. It depends on each of us doing the best work of our lives.

An opportunity to grow your own way:

Everything moves fast in the agile world of Weir, creating opportunities to take on new challenges, explore new areas, learn, progress and excel. Tailor‑make your own career and do the best work of your life.

Feel empowered to be yourself and belong:

Weir is a welcoming, inclusive place where each individual’s contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing, believing in fairness, honesty, transparency and authenticity.

Key Responsibilities

Collaborate with the Regional and Sales Managers to shape and execute strategic marketing and growth plans for the Aftersales business.

Lead initiatives to improve customer operations by analysing Total Ownership Costs (TOC), proposing commercially sound trials, and delivering measurable savings.

Provide expert troubleshooting support and conduct brand stack and aftermarket inspections to enhance system performance and long‑term competitiveness.

Build strong customer relationships through technical training, joint sales calls, and tailored site‑specific strategies that drive aftermarket retention.

Maintain deep knowledge of customer processes, industry trends, and competitor activity to support accurate forecasting, budgeting, and CRM record‑keeping.

Deliver first‑class customer service through regular reporting, call documentation, and active participation in the Weir Customer Survey Program.

Safety First: Demonstrate 100% commitment to our zero harm behaviours in support of developing a world‑class safety culture.

Job Knowledge / Education and Qualifications

Bachelor’s degree, preferable Process or Mechanical Engineering.

Mechanical Trade, Engineering qualification or trade technical knowledge.

3‑5 years relevant industry experience in a similar role.

5‑7 years direct sales experience within industrial markets with a sound technical background.

Prior experience with Weir Products would be highly advantageous.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Sales, Business Development, and Customer Service

Industries

Mining, Industrial Machinery Manufacturing, and Automation Machinery Manufacturing

Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.

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