The Senior Finance Business Partner serves as a strategic advisor to business leaders, providing financial insights, analysis, and guidance to support decision‐making and drive business performance. This role is critical in bridging finance and operations, ensuring alignment with organisational goals and promoting financial accountability across departments. The Senior Finance Business Partner works closely with the leadership of the Outcomes team to provide financial support for key service‐line strategic and remediation initiatives, preparing reports, and collaborating with stakeholders to support project delivery.
What you will be doing (Key accountabilities) Business Partnering
* Act as a trusted advisor to operational leaders, providing financial insights to support strategic and tactical decisions.
* Build strong relationships with key stakeholders to understand business drivers and objectives.
* Challenge and influence decision‐making to ensure alignment with financial goals.
* Work closely with the Outcomes team to understand project requirements and provide financial support and guidance.
* Build commercial and financial literacy with leaders through partnering and advisory services.
Personal Funds Management (PFM)
* Lead and develop the PFM team, supervise, mentor, support performance management and drive continued improvement.
* Oversee banking requirements of the PFM function, card and account management.
* Maintain relationships with the Trust provider; key contact for Australian Unity.
* Maintain systems, strengthen internal controls, assess and mitigate risks, and safeguard people‐supported funds.
* Maintain concise and relevant policies and procedures that support best practice.
* Implement process improvements that enhance efficiency, accuracy, and user satisfaction.
* Support the Outcomes team with training and awareness of the PFM function.
* Approve PFM‐related banking transactions within the banking platform.
Governance
* Ensure financial activities comply with organisational policies and external regulations.
* Support internal and external audits by providing necessary documents and insights.
* Identify and mitigate financial risk through effective controls and processes.
* Adhere to governance requirements to ensure traceability, accuracy, and completeness of outcomes.
* Establish appropriate governance and control mechanisms to enable successful service delivery.
Systems and Processes
* Provide financial oversight and input into business‐area needs and requirements for information systems and contribute to successful implementation.
* Analyse critical business processes for improvement, enabling efficiencies and service improvements.
* Maintain NDIS quoting tools.
* Assist maintenance of key finance systems to ensure efficient and secure operations.
* Execute other duties as needed.
Reporting and Insights
* Collaborate with Outcomes teams to prepare annual budgets, forecasts, and long‐term financial plans.
* Monitor performance against budget, highlight variances, and recommend corrective action.
* Conduct in‐depth financial analysis to identify trends, risks, and opportunities.
* Deliver clear and actionable financial reports and dashboards to stakeholders.
* Develop and present financial models, scenarios, and recommendations to support business initiatives.
* Analyse financial and operational metrics to improve profitability and efficiency.
* Work with multiple systems, extracting and analysing data as required.
* Perform comprehensive analysis of business outcomes focusing on data‐informed recommendations.
* Present data analytics to support financial decisions.
* Ensure ongoing financial health of projects and advise opportunities for efficiency.
* Identify and assess financial risks associated with remediation projects.
* Assist with process improvements ensuring future benefits are maintained.
* Prepare and submit survey information as required.
Continuous Improvement
* Drive process improvements to enhance financial reporting, planning, and analysis.
* Lead or contribute to finance transformation initiatives, such as system implementations or data automation projects.
* Stay updated on industry trends and best practice to maintain a competitive edge.
* Assist with other financial tasks as needed.
Skills and Competencies
* Strong analytical and problem‐solving skills with attention to detail.
* Advanced proficiency in financial modelling, Excel, and business intelligence tools.
* Excellent communication and presentation skills to convey complex financial concepts.
* Proven ability to build relationships and influence at all organisational levels.
* Demonstrated ability to prepare concise, accurate, audience‐appropriate briefings, presentations, reports, and documents.
* Establish systems and procedures to guide work and track progress.
* Confident and capable presenter of financial information to all stakeholders.
* Sound understanding of key business processes with ability to undertake needs analysis and present recommendations.
* Familiarity with finance systems and budgeting/forecasting software is a plus.
Personal Attributes
* Results‐driven with a proactive and collaborative approach.
* Adaptable and resilient in a fast‐paced, dynamic environment.
* Strong ethical standards and commitment to confidentiality.
* Plans and delivers work autonomously, requiring minimal supervision.
* Customer‐centric.
Knowledge and Experience
* Financial management experience with advanced Excel modelling, forecasting and data analysis; exposure to Power BI highly regarded.
* Highly organised and consultative.
* Ability to combine high levels of analytical skills in information, processes, models and frameworks.
* Astute people skills to engage key stakeholders and align solutions to business concerns.
Education and Experience
* Bachelor's degree in finance, accounting, business administration, or a related field (MBA/CPA/CA is a plus).
* Proven experience (e.g., 5 + years) in financial analysis, business partnering, or a similar role.
* Experience in multiple industries, with health experience highly desirable.
Key Performance Indicators (KPI's)
* Accuracy and timeliness of financial forecasts and reports.
* Stakeholder satisfaction and feedback.
* Achievement of budget targets and cost‐control initiatives.
* Process improvements and automation milestones achieved.
Requirements
* A current NDIS Worker Screening and Working with Children Check.
* Current driver's license.
* Compliance with OHS & W regulations, legislation, and policies and procedures required.
* Successful completion of pre‐employment safety screening checks, mandatory training and subsequent renewals.
Occupation Health Safety and Wellbeing (OHS & W)
* Take reasonable care for their health, safety and wellbeing and that of others.
* Observe safe systems of work.
* Follow OHS & W policies and procedures.
* Report hazards, near misses and incidents in accordance with the agreed incident reporting system.
* Contribute to a positive culture in relation to OHS & W and participate in consultative structures.
Inclusion at Melba
Melba Support Services recognises the contribution that a diverse workforce makes to continuous improvement and service delivery and is an Equal Opportunity Employer. Melba Support Services values diversity and encourages applications from Aboriginal and Torres Strait Islanders. People with disabilities and from culturally and linguistically diverse backgrounds are also encouraged to apply. Melba Support Services is committed to making reasonable adjustments to the recruitment process and day‐to‐day work.
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