Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from E-Solutions
Sr. Delivery Manager @ E-Solutions | MBA, HR Policies
Location : Cavan, South Australia (Work from Office)
Experience : 4-8 Years
Are you an experienced IT Support professional who thrives in a fast-paced manufacturing and desktop environment? Join our team in Cavan, SA, and bring your expertise to the frontlines of technical support
Key Responsibilities:
* Support manufacturing systems including printers, IoT devices, and peripherals.
* Handle escalation and VIP calls professionally.
* Troubleshoot OS, MS Office applications, and hardware issues.
* Deliver remote and onsite support for desktops, laptops, and mobile devices.
* Gather diagnostic information and resolve software/hardware issues.
* Work closely with senior users to understand and resolve technical challenges.
Required Skills:
* Advanced troubleshooting of printers and peripheral devices.
* Strong experience with Windows OS, Microsoft tools, MAC OS, iOS, and basic networking.
* Familiarity with desktop support ticketing systems.
* Excellent communication and problem-solving skills.
Desired Skills:
* Experience with SAP Business One (support and admin)
* Knowledge of tools like Freshservice or other ITSM systems.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Engineering and Other
* Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at E-Solutions by 2x
Sign in to set job alerts for "Technical Support Engineer" roles.
Belconnen, Australian Capital Territory, Australia 2 hours ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr