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Key account manager

Sydney
Veolia
Key Account Manager
Posted: 19 December
Offer description

Create positive change. Be a champion of Ecological Transformation.

Join Veolia, a global leader with over 170 years of experience, operating in 40+ countries with 220,000 employees worldwide, including 6,500 staff across 300 sites in Australia and New Zealand. As part of our team, you'll contribute to crucial environmental solutions through our innovative Water, Waste, Energy and Industrial Services, helping protect the environment and address essential human needs for a sustainable future.


About Veolia

Veolia is a global leader in ecological transformation, delivering innovative solutions in Water, Waste, Energy, and Industrial Services across 40+ countries. With 220,000 employees worldwide and 6,500 staff in Australia and New Zealand, we focus on protecting the environment and addressing essential human needs for a sustainable future.


The Opportunity

Veolia ANZ is seeking a Key Account Manager to join our National Health Sales team. Reporting to the National Sales & Business Development Manager – Health, you will be accountable for managing the NSW Whole of Government health contract, focusing on growing and supporting our waste business unit. Key responsibilities include identifying additional growth opportunities, developing and driving continuous innovation, customer satisfaction, and contract management adherence to KPIs.


What's on offer

* Join a global market leader in ecological transformation within a high performing sales team
* Access to corporate discounts such as health insurance, tyres and shares programs, and wellbeing support
* Attractive remuneration package including car allowance, fuel card, laptop, phone, and commissions


What you'll be responsible for

* Manage and grow a comprehensive healthcare portfolio across private hospitals, aged care facilities, pathology groups, and biopharma manufacturers
* Provide strategic support to our Victorian clinical waste division through customer retention and baseline revenue expansion
* Identify and capitalise on additional growth opportunities within existing and new market segments
* Develop and implement continuous innovation strategies to enhance service delivery for current customers
* Ensure contract compliance and adherence to key performance indicators (KPIs)
* Collaborate with internal teams to deliver exceptional customer outcomes
* Maintain strong stakeholder relationships and act as the primary point of contact for key accounts


What you'll need to be successful

* Proven experience in key account management, preferably within the healthcare or waste management sectors
* Strong business development and sales acumen with a track record of achieving targets
* Excellent relationship management and communication skills
* Meticulous attention to detail with a proactive, self‑starting approach
* Strong problem‑solving and analytical abilities, with a track record of identifying and delivering innovative solutions to customers
* Understanding of healthcare industry regulations and compliance requirements
* Ability to identify opportunities for innovation and business growth
* Results‑driven approach with strong analytical and problem‑solving capabilities
* Ability to work independently, manage multiple priorities, and thrive in a fast‑paced, dynamic environment


Why Veolia?

At Veolia, we support our people both at work and beyond. Enjoy a comprehensive range of benefits designed to help you thrive:

* Generous paid parental leave and paid volunteer days
* Flexible and hybrid working arrangements
* Superannuation contributions on unpaid parental leave
* Fitness Passport and discounted health insurance
* Employee Assistance Program (Thrive) for you and your family
* Car allowances, novated leasing, and vehicle discounts
* Bonus and referral programs, plus employee share plan
* Ongoing professional development and clear career pathways

Veolia is committed to ensuring every employee returns home safely every day under our Always Safe Charter.

Join a team that values your wellbeing, growth, and contribution—while making a real impact on the environment and our communities.


Fairness, Diversity & Inclusion

Veolia is committed to fostering a diverse, equitable, and inclusive workplace where everyone is valued and respected. We welcome applications from all backgrounds and are dedicated to providing a safe, supportive, and accessible environment. If you require adjustments to the recruitment process, please let us know so we can support you.

Discover more about our benefits, culture, and commitment to diversity at anz.veolia.com/careers.

We value your interest in our employment opportunities and commit to respond to all applications.


Fair Recruitment

Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.

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