Job Opportunity
We are seeking experienced medical administrative professionals to provide temporary support to various healthcare practices in the Brisbane area.
* Assist with patient registration, appointment scheduling, and billing processes.
* Provide exceptional customer service, responding to phone calls, emails, and general enquiries.
Key Responsibilities:
* Maintain accurate and up-to-date records, utilizing various software systems.
* Support daily operations, including front desk duties, theatre quotations, and booking procedures.
* Develop strong relationships with clients, colleagues, and healthcare professionals.
Requirements:
* Minimum 12 months' industry experience in a private specialist practice.
* Proficient computer skills, with strong MS Office Suite capabilities.
* Sound knowledge of medical and billing software.
* Exceptional written and verbal communication skills.
* Strong attention to detail and commitment to patient privacy and confidentiality.
* Highly developed organisational and interpersonal skills.
* Flexibility with availability and ability to adapt to different practice environments.
* Understanding of Medicare, DVA, WorkCover, and Private Health Fund billing is highly advantageous.