A new and exciting opportunity has emerged with the Brisbane 2032 Olympic and Paralympic Games Organising Committee (Brisbane 2032) for a Director of Ticketing and Hospitality.
If you're a talented professional looking for a career defining and high-impact role, this is your chance.
* Believe: We believe in the power of sport and the Australian spirit. Together, they unlock our limitless potential, grit, and heart to go further than we ever imagined.
* Belong: Everyone is welcome at our Games. Every person is celebrated, creating a playing field that's fair, fun, and full of connection!
* Become: This is our moment. Our move. Together, we'll harness the magic of the Games to become stronger and step boldly into an exciting new era.
Brisbane 2032 is planning a global sporting event and making deliberate choices to leave a positive legacy for future generations. Our Vision for Brisbane 2032 is
As an ambitious and inclusive organisation Brisbane 2032 offers a rare opportunity to contribute to the world's largest sporting event, the world's largest multicultural event, and the world's largest event for people with disabilities. As part of this application process, we encourage you to share your motivation to be part of the Olympic and Paralympic Games and your lived experience which will help you contribute to these Games.
About the Role
We are seeking a Director of Ticketing and Hospitality to establish and lead the Ticketing and Hospitality function. This is a critical leadership role within the Commercial team, with responsibility for building and overseeing a large internal team and managing key supplier relationships.
The role is accountable for a significant proportion of Games revenue and for setting and executing the end to end pricing and sales strategy for ticketing across the Olympic and Paralympic Games. It also has responsibility for managing the partnership with the Official Hospitality Provider to deliver strong commercial outcomes and a high quality guest experience.
We are looking for a collaborative leader who prioritises their team and fosters high performance. You will be a self starter who can navigate the complexity of a Games environment and work with others to create outstanding experiences for the public. You might not be currently based in Brisbane, but you would be ready to relocate for a career-defining role.
Key Responsibilities
Ticketing Strategy & Revenue Generation
* Drive revenue while ensuring full stadia and broad public access to tickets.
* Develop and lead the strategic vision, pricing and go to market approach for the ticketing function, including management of a complex, large scale pricing strategy across the Games programme.
* Support the ticketing technology solution, including the identification, contract execution, and management of the Ticketing System Provider.
* Drive the development of a secondary market strategy, including partner identification and contract negotiations.
* Ensure a robust, data-driven approach to all ticketing activities and client servicing.
Project & Partner Management - Hospitality Provider
* Oversee the development and execution of a business plan designed to deliver hospitality revenue.
* Manage the partnership with the Official Hospitality Provider and help supervise all internal and external hospitality staff.
* Support the creation of hospitality programs tailored specifically to partners, the IOC/IPC, and international federations.
* Develop and implement master communications, marketing, and sales plans for the hospitality program.
Leadership and Stakeholder Engagement
* Establish close working relationships with key functional areas, especially Venues, Infrastructure, and Sport, to maximise revenue while supporting overall Games strategy.
* Manage relationships between the IOC, the Hospitality provider, and various Functional Areas to deliver the entire hospitality strategy and operations.
* Lead multiple sub functions, building a high performing team and ensuring effective management of dedicated supplier resources.
* Develop a clear growth plan for the department from the present through to Games time.
* Develop and strictly adhere to a departmental budget with clear steps to implement, monitor, and measure deliverables.
Skills and Experience
* Experience working with a diverse range of stakeholders and proven success at building excellent working relationships
* Experience working with senior executives across multiple functional areas
* Demonstrated commitment to diversity and inclusion
* Experience of contributing to and delivering on revenue goals
* Experience leveraging creativity and innovation to create unparalleled event experiences for diverse groups of stakeholders and attendees
* Extremely detail-oriented with excellent organisational and project management skills, as well as the ability to resolve issues independently
* A collaborative mindset; someone who prioritises the team and fosters a culture of high performance without ego
* An innovative viewpoint, challenging the status quo and thinking ahead to future years of the Movement
* Minimum 10 years of relevant industry experience, preferably with 5 years of leadership experience
Applications close on 28th May 2026 at 4pm.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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