Job Title:
Digital Marketing & Admin Officer
About Us:
The Central Scotland Regional Equality Council (CSREC) is a Local Infrastructure Organisation established in 1984 to eradicate all forms of discrimination under the Race Relations Act 1976.
We work across Central Scotland, including Clackmannanshire, Falkirk, and Stirling Council areas, aiming to reduce the negative effects of inequality and marginalisation experienced by Minority Ethnic individuals, asylum seekers, and refugees.
About the Role:
This job description outlines the responsibilities of the Digital Marketing & Admin Officer, who will support our Operations Manager to ensure the smooth running of CSREC's administration, social media, and website.
Main Responsibilities:
* Provide admin and digital marketing support to the Co-CEO's, Operations Manager, and other CSREC staff.
* Develop and distribute CSREC's e-newsletter.
* Maintain CSREC's social media accounts.
* Ensure CSREC's website is up to date.
* Operate manual and computerised office systems, including filing papers and maintaining databases.
* Undertake general office duties, such as dealing with internal and external email enquiries and answering the phone.
* Monitor and order stocks of basic items, including stationery, paper, and toner.
* Liaise with the Operations Manager to maintain and review all CSREC insurances and service contracts.
* Liaise with Stirling Community Enterprise regarding events and booking meeting rooms.
* Undertake office telephone reception, including taking and forwarding messages for other staff.
* Attend meetings, conferences, and public events on behalf of CSREC when necessary.
* Attend training as appropriate.
* Assist with general housekeeping of CSREC and Health & Safety requirements.
* Undertake any other duties as directed.
Person Specification:
* Proven experience working in an administration or operational role.
* Proven experience of successful digital marketing campaigns.
* Experience of Wordpress website development and maintenance.
* Proven office organisational and file management skills, strong ability to multi-task.
* Demonstrated high computer literacy, particularly with programmes in Microsoft Office 365 / cloud computing.
* Understanding of computer software programs and excellent IT knowledge and skills, including networking, databases, email, etc.
* Demonstrated experience of working in a culturally and linguistically diverse environment, showing sensitivity to people from non-English speaking backgrounds.
* Understanding of and ability to work with policies and procedures of an organisation.
* Well-developed writing skills.
* Good personal skills, including communication, teamwork, self-motivation, demonstrable initiative, and attention to detail.
* An ability to prioritise, plan, and organise work in a busy environment.
* An understanding of health and safety issues in the workplace.
* Willingness to work flexibly in response to changing organisational requirements.
What We Offer:
* A generous benefits package, including 38 days (FTE) annual leave, employee pension scheme, and flexible hybrid working.
* The opportunity to work as part of a small and dynamic team, contributing to shaping vital ethnic minority employability projects and helping to create a more inclusive Scotland.
* Access to a wide range of learning, training, and development opportunities.