The purpose of the Family Facilitator (FF) is to work collaboratively with at risk families to assist them in identifying their needs using Family Led Decision Making (FLDM) framework to ensure their children are safe. The Family Facilitator will provide support to families through culturally appropriate practices that effectively engage with traditional owners, elders and families across all communities. This position is also expected to build and maintain professional relationships with staff of the Department of Child Safety, Youth and Women.
Duties & Responsibilities
Case Management
* Prepare for the initial engagement with families by reading the referral and carefully considering what resources may be required
* Respectfully engage families by adopting appropriate cultural protocols
* Explore existing family supports and kinship relationships
* Ensure the perspectives of children and young people is valued and considered
* Identify family strengths and stakeholders
* Ensure families are aware of the department's immediate safety concerns, including the concerns that are not negotiable
* Develop and document safety plans with families
* Assess all forms of risk and protective factors for preschool and aged children
* Prepare families for planning meetings with the department
* Complete referrals, in consultation with families
* Provide culturally appropriate FLDM support to families across all points along the child protection continuum (e.g. safety planning, court processes, reunification, transitioning to independence etc)
* Facilitate the engagement between families and the department across the child protection continuum
* Facilitation of Family Group meetings
* Prepare families for the FGM process
* Ensure that all of the information is available to families
* Facilitate a safe environment for families to engage
Administration
* Record case notes of all work undertaken with families in the required timeframe
* Record case notes/safety plans/cultural plans
* Complete case summaries
* To conduct regular reviews of all plans
Networking and Partnerships:
* Work collaboratively with the Family Wellbeing Service
* Effectively engage with other service providers
* Effectively engage with traditional owners, elders and families across all communities
For more details, please read the full position description here
For all inquiries contact – Applications open until 10th January of 2026.