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Administrator - cpd

Sydney
Chartered Accountants Australia and New Zealand
Posted: 27 April
Offer description

About the Role

In this casual opportunity, you'll support the delivery of Continuing Professional Development (CPD) products that form a critical part of the CA ANZ member value proposition. Working closely with the Education & Marketing team, you'll coordinate administrative and operational activity across conferences, workshops, workplace learning, and digital delivery channels. This is a hands‐on role suited to someone who enjoys variety, thrives in a fast‐paced environment, and takes pride in delivering a smooth, high‐quality experience for members, presenters and internal stakeholders.

Key Responsibilities

* Coordinate the set‐up and delivery of CPD products using finance, event management and webinar platforms
* Support evaluation and feedback processes to continuously improve learning experiences
* Respond to member and presenter queries in a timely, professional manner
* Support CA ANZ delivery channels and product offerings
* Troubleshoot issues creatively while maintaining a positive, collaborative approach
* Manage registrations, purchases and delegate lists
* Book calendar appointments and support event logistics
* Provide after‐sales support via phone, email and case queries
* Draft presenter agreements and support finance processes, including purchase orders, invoicing and royalty payments

About You

You're an organised and proactive administrator who enjoys working as part of a team and contributing to shared outcomes. You bring a strong attention to detail, can manage multiple priorities, and stay calm under pressure.

You'll bring

* Strong administration skills and advanced written and verbal communication
* A proactive, adaptable mindset with the ability to work independently and collaboratively
* Experience working in a deadline‐driven, detail‐focused environment
* High attention to accuracy, effective time management and strong problem‐solving skills
* Confidence working with cross‐functional stakeholders
* Proficiency in Microsoft Office / MS365

Desirable (but not essential)

* Experience using Adobe Acrobat or Salesforce
* Background in education, professional associations or conference environments
* Ability to quickly learn new systems, platforms and processes

Benefits

* Meaningful work that supports learning, development and the public good
* A collaborative and inclusive team culture
* Opportunities to build experience across events, education and digital delivery
* Exposure to a respected professional body with a strong member focus

Equal Opportunities

CA ANZ welcomes applications from people of all ages, genders, cultural and linguistic backgrounds, Māori, Pasifika, Aboriginal and Torres Strait Islander peoples, people with a disability, and people who are diverse in gender and sexuality.

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