About Us
G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
Discovery Parks Clare is a large, popular holiday park offering guests a fabulous range of fully equipped cabins and van sites. The many facilities for guests such as the new pool, pump track and splash park make this property a firm favourite for returning guests.
About you
* Experience in hospitality/accommodation management
* Strong leadership and people management skills
* Advanced computer skills with experience in RMS or similar reservations systems
* Excellent communication and interpersonal skills
* Sound financial management abilities
* Genuine passion for delivering exceptional guest experience
* Flexibility to work weekends, holidays, and after hours shifts
Why work for us
* Competitive salary package with free accommodation
* Quarterly and annual bonus scheme
* Professional growth opportunities
* Discounts on accommodation at over 300 G'day holiday parks
* Service recognition awards
* Employee Assistance Program
The Role
This role offers a unique opportunity to manage a dynamic team, deliver exceptional guest experiences, and contribute to the success of our growing business.
Your responsibilities will include but are not limited to:
* Supervise day-to-day operations of the property, including attending to after hours call outs.
* Provide an exceptional guest experience, responding promptly to guest enquiries and reviews.
* Lead and motivate the team, fostering a positive work environment and providing training and development opportunities.
* Manage budgets and financial performance, including revenue generation, cost control, and reporting.
* Ensure compliance with health, safety, and regulatory requirements, maintaining a safe and secure environment for guests and staff.
* Assist in marketing efforts to attract new guests and promote the park's amenities and services.
* Build positive relationships with guests, local communities, and stakeholders to enhance the park's reputation and community integration.
Before receiving a job offer, candidates must consent to a Federal Police Clearance for criminal records. Additionally, a valid Working with Children's Check specific to the state is required.
This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.