Job Description
The MCG Service Technician plays a crucial role in the Technology Operations department, working on cutting-edge technology with the world leader in mining automation.
Main Responsibilities
* Install, commission, and calibrate technology systems on CAT and OEM equipment.
* Audit machines to identify parts and installation needs.
* Create and update technical documents, including test results and system configurations.
* Provide on-site support, including maintenance, troubleshooting, and repairs.
* Complete admin tasks like work orders, timekeeping, and site diaries.
* Deliver excellent customer service and build strong client relationships.
* Mentor and support less experienced technicians, sharing knowledge and ensuring quality.
Requirements
* Certificate IV in Electro Technology or relevant Trade Certificate coupled with a minimum 3 years' experience in an Auto Electronic/ Communications/ Electronics Technician/ Mechanical Fitter role with demonstrated windows-based IT systems knowledge and understanding of networking principles.
* Ability to read and interpret electronic schematics and Technical Specifications.
* Complete technical and administrative documentation to a high standard.
* Excellent communication skills with the ability to build and maintain successful working relationships.
* Positive safety mindset to align with industry applicable safety standards (risk assessments, SWP).
* Prior experience utilising Technology products or similar Fleet Management Systems is desirable.
* Prior FIFO/DIDO/Regional mine site or similar exposure is desirable.
* Understanding of radio network communications is desirable.
Benefits
* Financial benefits include Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance, and more than 600 retail discounts.
* Health and wellness benefits include Discounts with BUPA, Fitness Passport access to multiple gyms across Australia, and EAP access to support employees and their immediate families.
* Culture and career opportunities include Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
* Recommend and spend opportunities include receiving a referral bonus up to $5000 for applicable roles.
* Additional perks include Emergency Services Leave, Defence Force Reserves Leave, and Employee Share Purchase Plan opportunity.