THE OPPORTUNITY
Tableland Veterinary Service is seeking a new NURSE TEAM LEADER to join our Atherton clinic.
This leadership position plays a key role in our larger clinics, acting as the conductor for our clinical care 'orchestra' of veterinarians, veterinary nurses and kennel assistants. They work alongside the clinic's Practice Manager as a vital communication link between the clinic team and our business' senior leadership and administrative support, helping to share details of challenges, ideas, decision and policies in both directions.
They need to be collaborative and foster a culture that encourages staff to voice concerns and ideas, but also be able to make sound decisions and communicate these effectively and with empathy. Our Nurse Team Leaders require excellent emotional intelligence to effectively identify and support the emotions of their team, while also managing their own reactions in a calm and constructive way. An ability to negotiate and mediate difference of opinions is essential.
They are also expected to contribute to our Nurse Clinical Advisory Team, shaping our policies, procedures and training resources for our team of 30+ veterinary nurses across eight clinics. This includes reviewing, drafting and implementing new Stardards of Care and delivering training to our team, both within your own clinic and across our group of clinics.
THIS ROLE MAY BE PERFECT FOR YOU IF...
1. …you feel inspired to support a team of dedicated professionals to achieve their best at work.
2. …you want to help create a workplace that is recognised as one of the best in Australia.
3. …you want to make a difference in the lives of our team, clients and their animals.
4. …you want to be surrounded by people who love their work.
5. …you highly value the opportunity to learn and grow, both as a leader and a well-rounded person.
THE DAY TO DAY ROLE
Each day will be a mix of clinical veterinary nursing, coaching and mentoring of trainee nurses, and administrative tasks including coordinating rosters, interviewing new nursing staff, undertaking performance reviews, running team meetings and drafting policies and procedures.
Clinical work includes supporting our veterinarians in the consult room, caring for hospitalised patients, preparing, monitoring and recovering patients from both routine surgery and more complex orthopaedic and soft tissue procedures, prophylactic dental procedures and diagnostic radiography procedures (subject to radiation use license). This is an opportunity for your to apply all of your skills and training to deliver excellent care to our patients.
KEY RESPONSIBILITIES
* Provide leadership, support and mentoring to the clinical veterinary nurse team.
* Solve clinic operational challenges, including developing new nursing standards of care, policies and procedures.
* Contribute to the TVS leadership team's operational and strategic decision making.
* Deliver memorable customer experiences and para-professional veterinary services and animal health advice to clients.
* Maintain a hygienic, orderly and efficient clinic environment.
* Provide care for hospitalised patients.
* Prepare, monitor and recover surgical patients including for routine procedures and complex orthopaedic and soft tissue surgery
* Deliver customer service and clinical care to inpatients and outpatients
* Undertake advanced clinical procedures under the supervision of the veterinary team
OUR IDEAL CANDIDATE
* Humble, empathetic servant leader who looks out for the wellbeing of their team
* Strong communicator who can synthesise information and share ideas clearly and simply
* Consultative, yet decisive when a decision needs to be made
* Someone who solves problems and has a 'can do' attitude
* A desire to make life easier for your colleagues and clients
* Registered Veterinary Nurse/Technician who holds either a Certificate 4 in Veterinary Nursing or Bachelor of Veterinary Technology
* Experience working in veterinary clinics or leading team of professionals
ABOUT TABLELAND VETERINARY SERVICE
Our purpose is to support better lives for the people, animals and communities of rural North Queensland with advanced veterinary science and compassionate care.
Tableland Veterinary Service is a family owned group of mixed practice veterinary clinics across Far North Queensland. Our clinics are located in Malanda, Atherton and Ravenshoe on the Atherton Tableland, along with clinics in Charters Towers, Edmonton, Cooktown and Weipa. We love our community and our work, but most of all we love to support each other and help one another succeed.
Our team care for the needs of all animals, from dairy and beef herds, to working dogs and horses, elite performance horses, cherished pets, and wildlife. We have over 100 staff and have a culture of positivity, dependability and humility. We care for one another like family, and love to celebrate each other's wins.
OUR CORE VALUES
The TVS Spirit is built on a foundation of five guiding principles - our Core Values. These principles are the timeless beliefs that guide our decisions, inform the way we relate to one another and behave. They underpin the way we recruit, review and reward our team, and are considered every time we need to make an important decision.
The TVS Core Values are:
Be dependable
* Follow through on promises.
* Take ownership.
* Make life easier for those around you.
Solve problems
* Look. Think. TAKE ACTION.
* Progress before perfection.
* Embrace new challenges.
Stay humble
* Take the job seriously, not yourself.
* Treasure constructive feedback.
* Challenge your own opinions.
Show love
* Care for one another like family.
* Assume best intentions.
* Strive to understand others.
Choose positivity
* Express gratitude and appreciation often.
* Celebrate each others wins.
* Laugh, smile and have fun.
THE POSITION DETAILS
* Full time position, although part time would be considered by negotiation
* Full time roster is 4 days per week
* Workday from 7:30am to 5:00pm with 1/2 hour lunch break
* Some Saturday morning work may be required
* Pay rate will be dependent on experience, qualifications and skills, but would range from $35 to $40 per hour
* Four weeks holiday leave per year
APPLY NOW
Keen to join our happy TVS family? Please forward a resume and covering letter to:
General Manager
Tableland Veterinary Service
or visit for more information and to submit an application.