Customer Experience Specialist
We're seeking a talented Customer Experience Specialist to join our team. As a key member of our store crew, you'll play a vital role in delivering exceptional customer experiences and showcasing our brand values.
The Role
* Deliver memorable interactions with every customer, making them feel valued and heard.
* Embody the Cotton On spirit by living and breathing our values and championing positive change in the community.
* Contribute to maintaining a visually appealing store environment, merchandising and replenishing stock to ensure an enjoyable shopping experience for all customers.
* Collaborate with your colleagues to drive sales growth and celebrate successes together.
Key Responsibilities
* Build strong relationships with customers, understanding their needs and preferences.
* Maintain a high level of product knowledge, staying up-to-date on new arrivals and promotions.
* Work effectively in a fast-paced environment, managing multiple tasks and priorities while maintaining excellent customer service standards.
* Participate in visual merchandising and store displays to showcase products in an attractive and engaging way.
Benefits You Will Love
* Enjoy 50% off Cotton On Group Brands.
* Access local and global career growth opportunities.
* Benefit from wellness support, including 24/7 mental health resources and family discounts.
* Take advantage of exclusive discounts for yourself and your loved ones.
* Make a positive impact on people's lives through our community initiatives.