Senior Machine Learning Engineer - South Bank, QLD
Job no: 529462
Brand: Product and TechnologyWork type: Full timeLocation: QueenslandCategories: Digital and Technology
At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel!
As our Senior ML Engineer, you will play a key role in delivering high impact, first of their kind AI solutions within the travel industry. You will design and productionise advanced AI systems that operate reliably at scale and directly contribute to the evolution of our AI platform.
This role spans Classical ML, Generative AI, AI agents and agentic workflows. You will build robust ML and LLM systems, contribute to platform standards across MLOps and LLMOps, and ensure strong evaluation, safeguards and observability across production AI systems.
You will provide technical leadership within projects, mentor engineers, and drive engineering excellence across multiple concurrent AI initiatives.
This is an opportunity to build industry defining AI systems and contribute directly to advanced, scalable AI products in one of the most data rich sectors globally!
Day to Day
* Design, develop and productionise ML models, LLM powered systems and agent based applications
* Implement end to end MLOps pipelines including CI CD, model registry, monitoring, drift detection and retraining for predictive ML systems
* Build LLMOps workflows including context engineering, automated evaluation, safeguards and guardrails
* Develop AI agent workflows, endpoints, gateways and orchestration layers enabling secure tool usage and structured reasoning
* Contribute to MCP server implementation and modern agent communication protocols
* Implement strong observability across ML and GenAI systems including reliability, latency, evaluation metrics, usage and cost tracking
* Build scalable ML infrastructure, and AI/ML optimised workflows
* Deploy and optimise workloads on Kubernetes and cloud native environments
* Collaborate with product and business stakeholders to deliver high impact AI solutions
We would love to hear from you, if you have:
* 5+ years delivering production grade ML or AI systems with commercial impact
* Strong hands on experience across AI/ML lifecycle, infrastructure and scalable AI architecture
* Experience building AI agents, RAG systems or LLM powered applications in production
* Familiarity with agent endpoints, gateways and tool orchestration patterns
* Exposure to MCP servers and emerging agent protocols
* Experience implementing evaluation frameworks and safety mechanisms for LLM systems
* Deep knowledge of Python and modern AI/ML frameworks
* Experience working with Databricks
* Strong understanding of Kubernetes and distributed production systems
What you will enjoy
* Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry
* Our People: Equal Opportunity Employer; encourage all suitably qualified applicants to apply
* Development: Individualised, ongoing Learning & Development via communities of practice
* Innovation Days: opportunity to create and bring innovative concepts to life
* Dedicated Engineering Days: knowledge and skills development
* Access to LinkedIn Learning: >24,500 courses in >20 languages
* Women in PM&E group: diversity, workshops, mentorship, networking
* Exclusive Staff Discounts and Travel Discounts
* Brightness of Future: opportunities across a global network
* Corporate Health Discounts and Mental Health support
* Social: awards nights, team-building, and industry events
* Giving Back: CSR program with volunteering and paid leave
* Sustainability: commitment to positive environmental impact
Irreverence. Ownership. Egalitarianism.
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