Facilities Administrator - South Brisbane, QLD Location: South Brisbane, QLD Company: BGIS - Major Airline Client Employment Type: Part-Time, Permanent, On-Site Hours: 20 hours per week, Monday to Friday 10:00am-2:00pm We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present, and emerging. About BGIS BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions across diverse industries. We pride ourselves on maintaining high standards of safety, efficiency, and operational excellence while fostering a supportive and collaborative workplace. Purpose of the Role BGIS is seeking a Facilities Administrator to support the delivery of nationwide Facilities Management services. You will work closely with Account Managers, Operations Support, Business Support, Reporting & Compliance Managers, and Facilities Managers to ensure accurate record-keeping, compliance, and smooth operations across multiple sites. The ideal candidate is organised, proactive, and highly collaborative, with strong attention to detail and a focus on delivering consistent, high-quality outcomes. Key Responsibilities - Facilitate nationwide delivery of BGIS Facilities Management services, ensuring accurate record-keeping via SharePoint - Manage compliance records, including iAuditor, AESC, Fire Life Safety documentation, and Lighthouse outputs - Monitor cleaning services schedules, task management, and rostering systems - Reconcile supplier statements nationwide and resolve discrepancies - Maintain contractor training, vetting, insurance, and contract records - Compile audit and inspection data and provide regular reporting to the Reporting & Compliance Manager - Support ad-hoc administrative tasks, POs, work orders, and service delivery reporting - Communicate contract or service changes to team members and stakeholders - Provide backup support for Facilities Helpdesk, mailroom, and other operational duties as required - Foster positive relationships with clients, subcontractors, suppliers, and consultants while supporting service delivery expectations - Identify opportunities for process improvements, innovation, and cost reduction initiatives Key Objectives 1. Deliver Contractual Excellence: Ensure KPIs are achieved, services meet contractual requirements, and compliance with BGIS systems and OHS&E policies is maintained 2. Drive Operational Performance: Monitor and enhance service delivery, particularly self-delivery cleaning services, with a strong focus on reducing abatement exposure 3. Client & Stakeholder Engagement: Maintain positive relationships, provide timely reporting, and support effective communication to meet service expectations Education, Experience & Skills Essential: - Experience in an administrative or coordination role with knowledge of QA, OH&S, and environmental systems - Understanding of customer service principles - Proficiency in Microsoft Office and data entry - Excellent verbal and written communication skills - Strong organisation, multitasking, and problem-solving abilities - Financial awareness for managing POs, supplier invoices, and service cost reconciliation Desirable: - Experience in property, facilities, or corporate real estate environments - Exposure to integrated service delivery across Property, Facilities, Project, and Financial Management - Experience with CMMS or service delivery systems (e.g., Manhattan) - Technical knowledge or experience in Building, Mechanical, Electrical, Project Management, Services Engineering, Cleaning Services, or Facilities Maintenance Management - Formal qualifications in building or facilities management Workplace Flexibility This role is based on-site at South Brisbane, supporting a major airline client ✈️. Why Join BGIS? ✔ Permanent part-time role with consistent hours ✔ Exciting opportunity to support a newly expanded contract ✔ Collaborative team culture within a large, supportive organisation ✔ Career growth and development pathways ✔ Access to BGIS perks, training, and recognition programs BGIS is proud to be an equal opportunity employer and encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ individuals, and people from culturally diverse backgrounds. Eligibility: Applicants must have full working rights in Australia. Apply Now Join a workplace that values collaboration, accountability, and delivering high-quality outcomes across diverse facilities. Explore more opportunities at https://apac.bgis.com