About the company
About the company As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.
About the role
About the role The Visitor Services Officer plays a key front-line role, providing friendly, accurate and engaging assistance to visitors, local businesses and the wider community. This position supports tourism operations, delivers high-quality customer service. This is a casual role offering 10-15 hours per week, with weekend availability required (weekend penalties will apply).
Duties
* Deliver high-quality customer service by responding to enquiries, providing local information, and promoting the region.
* Process cash and card transactions, undertake reconciliations, and assist with accounts payable and receivable tasks.
* Support operations including stock ordering, product sales, administrative duties, and maintaining up-to-date local tourism knowledge.
* Assist with the development of marketing materials, website content, handouts and tourism communications.
Skills and Experience
* Certificate III in Tourism or equivalent qualification, with experience in a tourism related industry.
* Strong customer service skills, including face-to-face, telephone and written communication.
* Proven retail or sales experience, including cash handling, reconciliations, and tourism product bookings.
* Proficiency in Microsoft 365 and corporate software, with good design sense for creating branded materials.
* Ability to work independently with strong time-management and organisational skills.
Benefits
* Work in a dynamic frontline role promoting and supporting local tourism.
* Opportunity to work closely with local businesses and community groups.
* Varied role combining customer service, administration, tourism promotion and local engagement.
How to apply
Sound interesting? We would love to hear from you! Click APPLY NOW to upload a copy of your current resume & cover letter, or call Jo Ellerman on 02 6691 9106 for a confidential discussion.
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