Optusis an Australian telecommunications company, deliveringmore than 11 millionservices to our customersevery dayacross mobile,broadbandand digital solutions.Behind that sits a complex, high-stakes supplier ecosystem — andwe'rebuilding the function to manage it properly.
In your role as a Director of Supplier Relationship Management, you will lead the Commercial Supplier Management programat Optus.Thisnewlyestablished roleprovidesthe rare opportunity to shape something from the ground up.Ifyou'resomeone who gets energy from solving hard problems, connecting the right people, and seeing value before othersdo,thenthis role is for you.
WhatYou'llDo
Connect suppliers to strategy.You'llunderstand the real strategic challenges the business is navigating and know which supplier relationships can help solve them. Your job is to make those connections happen.
Unlock value that the businesscan'tyet see.You'llwork across a siloed enterprise to surface commercial and partnership opportunities that no one business unit could find alone — and then drive them to reality.
Consolidatethe supplierbase,strategically.You'llknow whenrationalisationmakes sense, what the business impact will be, and how to land the story withstakeholderssothey'rewith you, not against you.
Manage suppliers by what theyactually are.Strategic, critical, transactional — you treat them differently because they are different.You'llapply the right engagement model to the right tier, every time.
Find the value leakage and fix it.You'llread commercial contracts fluently, know where the gaps are, and work through the right channels to close them.
Build trust fast, at every level.From supplier C-Suite to internal operations teams,you'recredible, direct, and easy to work with.
Make TPRM and Sustainable Procurement real.Not a compliance checkbox — an actual competitive edge.You'llweave both into how we manage suppliers in a way that means something.
Coach and bring others up.No direct reports, but a clear responsibility to lift the capability of more junior team members across the portfolio.
What You Bring
Deep SRM experience in complex environments—you'verun enterprise programs, built governance frameworks, and managed Tier-1 relationships thatactually matteredcommercially.
Commercial sharpness.You understand contracts, know where value is being left on the table, and havea track recordof doing something about it.
The ability toworka matrix.Youdon'trely on authority to get things done. You influence,connectand build coalitions across business units.
Strategic range.You can think long-term and work in-year.You'recomfortable in the boardroom and equally comfortable rolling up your sleeves when the business needs it.
A genuine understanding of TPRM and sustainable procurement— not just awareness, but practical experience embedding both into supplier management in a way that adds real value.
Exceptional relationship-building instincts.You read rooms well, build trust quickly, and know how to navigate difficult conversations.
A problem-solver'smindset.Youdn'twait for a brief. You see the issue, find the right people, and move.
Experience in telecoms, technology, or complex B2B environments is a plus — but the mindset matters more than the industry.
The good stuff.... |What'sin it for you?
Competitiveremunerationand colleague discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and outstanding shopping discounts with our retail partners.
Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
Vibrant and collaborative office campus that includes cafes, conveniencestore, chill out zones, GP, post office,gymand on-site childcarecentre.
Competitive leave policies, includingadditional'Connected' days to focus on culture, family, health, community, orwhatever'simportant to you.
We support growing families with inclusive, carer-neutral paid Parental Leave of up to16 weeks.
Direct your own development and build future-ready skills with Optus U's industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
Build meaningful connections through colleague-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network, and Express Yourself (LGBTQIA+).
Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.
At Optus, we are strengthened by others and that means valuing diversity and saying 'yes'to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support toparticipatefairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170.
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