Quality Assurance Engineer
* Full-Time (35hpw) Temporary to June 2027
* Salary Range $113,574 - $125,720pa + super
* Location flexible across Revenue NSW offices with landing days at Parramatta
We are currently looking out for a Quality Assurance Engineer to support a major program of work for NSW Government. As a member of our collaborative delivery team, you will play a key role in ensuring the quality and reliability of business-critical systems by designing, managing, and executing comprehensive testing strategies. This role requires hands-on experience across functional, non-functional, and regression testing, along with active participation in end-to-end feature delivery and business engagement.
The project is designed to enhance the standard resolution process for customers with tax debt by introducing a decision engine model. This model will specify the actions required to resolve each account and will automate bulk processing tasks, significantly reducing manual effort. By streamlining the debt resolution process, the project aims to improve resolution efficiency and lower the risks related to overdue debts.
The project will be overseen by the Tax Debt Principal Product Owner, with a dedicated team of Business Analysts, Developers, and Quality Assurance professionals assigned to execute the project according to the delivery roadmap.
Key responsibilities:
* Create and manage detailed test plans, status updates and summary reports, aligning test activities with project milestones.
* Analyse complex business requirements, user stories and system solutions to develop effective test coverage for new and existing features.
* Lead and contribute to the test strategy for key deliverables and understanding of MARS system & tax debt recovery workflows is preferred.
* Ensure efficient and timely testing through structured planning and coordination with cross-functional teams.
* Manage and execute manual and automated testing efforts and knowledge of testing batch jobs.
* Conduct EPS testing and support UAT with development teams, ensuring successful business handover, sign-off and end-to-end feature ownership.
* Monitor compliance, identify and resolve issues, and ensure consistent quality assurance across the delivery lifecycle.
* Support team development by participating in team-building activities, onboarding new testers, and fostering a collaborative team environment.
* Provide support and advice with implementation of quality assurance recommendations to both external and internal stakeholders to ensure quality assurance objectives are met.
To be successful in this role you will demonstrate:
* Proven ability to create and deliver test documentation including test plans, test scripts, and reports, and assign tasks to team members.
* Strong background in both manual and automated testing, including SQL scripting for backend validation.
* Hands-on experience with enterprise-grade tools such as HP QC, JIRA, Selenium and TFS.
* Experience testing systems with internet delivery, Unix-based platforms and batch processing environments.
* Solid knowledge of XML and other structured data formats for test data creation and validation.
* Demonstrated testing experience within Agile/Scrum delivery models.
* Ability to work under pressure, meet deadlines, and manage competing priorities while maintaining high-quality standards.
How to apply
Please submit an up-to-date resume and a brief cover letter outlining how your skills and experience are aligned to the role.
For enquiries regarding this position, please contact Savi Dwivedi name via
About Revenue NSW
Revenue NSW is the state's principal revenue management agency and is part of the Department of Customer Service.
Revenue Digital provides a suite of contemporary digital services for NSW Government customers and staff that administer grants, resolve fines and collect revenue for the State in a fair, efficient and timely manner. We do this in line with legislation, customer expectations and industry best practices, to make it easier for over 100,000 businesses and more than three million individuals to interact with the NSW Government. We focus on simplifying processes and improving access to services through modern, user-centred digital solutions.
We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong. Regular travel may be required to engage with the team and our partners at Parramatta.
Why work for Revenue NSW? There are lots of reasons why a role with us is rewarding:
* Flexible office location across NSW
* Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts
* Accrued Days Off (days in lieu) in addition to Annual Leave
* Ongoing access to industry approved self-learning tools
* Career agility including opportunities to work on different programs
* The opportunity for meaningful work that matters to all of us in NSW
* Corporate wellbeing programs with access to Fitness passport
We can't wait to meet you
If you don't meet all the criteria, but still believe you could succeed in this role, please still apply - we'd love to hear from you.
Further Information
Salary Grade 7/8, with the base salary for this role starting
at $113,574 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please
contact Bec Conquest via
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Closing Date: Wednesday 4th February 2026 @ 10am
A talent pool may be created for any temporary or ongoing opportunities that arise over the next 18 months.
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
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