Hotels for pets!
- Customer service focused role managing 1 resort.
- Ideal for anyone who loves animals.
**About the role**
Creating and hosting a great environment for customers to drop off their loved pets for training, day care or residential stays. Overseeing all resort staff, policies, procedures, managing budgets and health and safety.
**Duties**
- Customer Service
- Pet Check In and Check Out
- Point Of Sale Procedures
- Public Inspections
- Veterinary Reporting
- Marketing/Advertising
- Updating client notes inclusive of refunds/credits
- Resort Financing inclusive of depositing monies to the bank, credit card reports, arranging tax invoices and fuel expense reports to Accounts
- Vet trip log reports
- Outstanding money reports
- Stocktake, Inventory and Ordering
- Weekly resort assessments
**Skills & Experience**
Previous experience in a customer service focused position either in a hospitality, retail, recreation or call centre environment with a love for animals.
**Benefits**
Great working conditions and working with a business fully focused on 10/10 customer service and providing excellent service. The business is continuing to grow and looking to upskill staff.
**About the company**
Australian based business aiming to upgrade the traditional training and kennel offering to pets by offering dog hotels!
**How to Apply
📌 Resort Manager - Nsw
🏢 Sharp & Carter
📍 Central Coast