Medical Receptionist – Permanent Part-Time (3 Days/Week)
Gold Coast Urogynaecology PTY
We are seeking an experienced and proactive Medical Receptionist to join our busy and supportive Urogynaecology practice on the Gold Coast. This role reports directly to the Practice Manager, Surgeons, and General Practitioners, and is ideal for a competent medical receptionist with excellent communication skills, strong attention to detail, and plenty of common sense.
About the Role
* Specialist medical receptionist for a busy Urogynaecology practice
* Permanent part-time – 3 days per week
* Supportive team environment with training provided
Key Responsibilities
* Greeting patients and clinicians
* Managing phone calls and email correspondence
* Coordinating patient care: appointments, procedures, nurse consults, theatre lists
* Surgical procedures quoting, scheduling and Invoicing
* Administrative tasks: filing, scanning, patient registration, handling referrals
* Diary management
* Patient invoicing and Medicare claims
* Processing private insurance claims and billing
* Assisting with billings as needed
* Supporting doctors with requests in a timely manner
* Maintaining a tidy and professional practice environment
* Conducting patient surveys
* Ensuring confidential and efficient management of medical records
Skills & Experience
* Previous experience as a medical receptionist is essential
* Experience with Gentu software, cashiering, receipting, and typing is ideal
* Strong communication and time management skills
* Familiarity with medical terminology
* Ability to work independently in a fast-paced environment
* Reliable, punctual, and proactive
Desirable Attributes
* High attention to detail and process-oriented
* Exceptional interpersonal skills
* Immaculate self-presentation
* Excellent written and verbal communication
* Ability to multitask and manage competing priorities
* Adaptable and self-motivated
* Team player with the ability to work autonomously
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Please note: Only shortlisted applicants will be contacted. Thank you for your interest.