Join to apply for the Application & Database Analyst role at Reflex Technology Group (RTG) Pty Ltd.Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Reflex Technology Group (RTG) Pty Ltd.Innovation & Technology meets purpose at RTG. Let’s build the future of education, together!The Role in Focus:In this client-facing role as a skilled Application and Database Analyst, you will provide application and database support, report building, and data integration services, as well as develop new solutions for our clients. The role aims to enhance the teaching and learning experience, improve outcomes, and enable teaching professionals to achieve better results.You will identify opportunities through consultation with data users across schools to enhance and grow through data integration and workflow improvements. This diverse role includes both remote and onsite support.Your Mission:Develop and manage databases, including data integration, extraction, and manipulation. Provide database administration, management, and application support, ensuring data consistency across applications.Act as an escalation point for database and application support issues. Customize application functionalities to meet user requirements and create business cases to advance data integration capabilities.Provide workarounds to restore user functionality while strategizing long-term solutions. Develop and deliver projects within timelines, budgets, and change management processes.Identify opportunities to address user pain points and improve application functionality. Stay updated with technology trends and contribute to our service offerings.Create training materials and deliver verbal training to customers and staff. Report on client risk profiles and contribute to standardizing operations to mitigate risks.Write reports based on data analysis, suggest improvements, and streamline software functions. Assist clients in understanding impacts on their risk and security profiles.What You’ll Bring?Educational Qualifications: Degree in Data Science, Analytics, or related field. Certifications like Microsoft Power Platform Developer, Azure Data Fundamentals, and Azure Data Engineer are highly regarded.Experience: Proven background in managing databases with SQL Server, ideally in a client-centric environment. Strong SQL application and database development, administration, support, and SaaS platform experience.Technical Expertise:Understanding of APIs and experience with web services for data management and system integrations.Proficiency in database modeling, management, and development.Hands-on with SQL databases, advanced SQL DDL/DML, and complex queries.Experience with SSIS packages, Power Platform, .NET, SSRS, Crystal Reports, Power BI, SharePoint, and Microsoft 365.Excellent communication and stakeholder service skills.Team-oriented, proactive, and committed to continuous learning.Previous experience in education sector, familiarity with SMS and LMS, and experience designing AI-powered chatbots with Power Virtual Agents.Knowledge of cloud technologies (Azure, SharePoint, Microsoft 365) and front-end skills (HTML, CSS).Why Join RTG?Impactful work in education, healthcare, and nonprofits.Benefits: Birthday Leave, novated leasing, salary sacrifice, wellness programs, EAP, discounts.Work-life balance in an agile environment with flexible projects.Who We Are?Reflex Technology Group is a values-driven consultancy focused on people-first solutions, combining technology with strategy and empathy to help clients succeed, with industry-leading Net Promoter Scores. We believe technology is an enabler, not the outcome.Ready to Transform Education?If you’re passionate about data, innovation, and education, apply today and join us in making a difference!RTG is an equal-opportunity employer. Applications require a Working with Children Check and criminal history clearance.
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