Overview
Drive customer satisfaction and your career forward with us
About the Role
We're looking for a professional and customer-focused Service Advisor to join our Mitsubishi and Nissan team in Cambridge. In this role, you'll be the crucial link between our customers and the workshop, ensuring every vehicle service runs smoothly, from booking to completion. You'll play a key role in delivering exceptional customer service, maintaining strong relationships, and supporting workshop efficiency.
Responsibilities
Greet customers and manage vehicle check-in/check-out
Coordinate service bookings and workshop schedules
Communicate clearly with customers and technicians
Prepare accurate service quotes and invoices
Follow up with customers to ensure satisfaction
Promote additional products and services
What you\'ll need to succeed
2 - 3 years' experience in customer service or a service advisor role
A friendly, professional manner with excellent communication skills
Strong attention to detail and ability to multitask
Tech-savvy with basic admin and invoicing skills
Full NZ driver's licence
NZ residency or a valid work visa
What we offer
Competitive salary depending on experience
Full-time, permanent role (minimum 40 hours/week)
Ongoing training and manufacturer-specific support
Career advancement within a trusted NZ automotive group
About Ingham
Ingham is one of New Zealand's most established automotive groups, representing quality brands across the country. We are committed to excellence, innovation, and delivering the best for our customers and team.
Apply Now
Take the next step in your automotive career -
Apply today
or visit Ingham Driven for more information.
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