We are currently seeking a skilled Instore Sales Support Specialist to join our dynamic Construction Industries team. This is a permanent, full-time opportunity based in our Archerfield office.
As an Instore Sales Support Specialist, you will play a key part in supporting our customers with both their sales and aftermarket needs. You will build strong relationships within your assigned territory, identify new business opportunities and provide quality leads into the sales pipeline.
Using the telephone as your primary tool, you will connect with new and existing customers to help retain and grow our customer base while delivering an exceptional service experience. Reporting to our Supervisor, the key responsibilities of this role will include:
* Foster strong, long-term relationships with existing clients by delivering outstanding service and uncovering opportunities for cross-selling and upselling
* Take ownership of your assigned territory, driving customer engagement, sales performance, and market share growth
* Collaborate with the sales and aftermarket teams to develop and execute strategic territory and key account plans
* Proactively identify new business prospects, qualify sales queries, and prepare accurate quotations
* Provide timely, professional communication and reporting to all stakeholders
* Liaise with suppliers and internal stakeholders to ensure end-to-end alignment
About You: To be successful in this role, you will need to demonstrate the following skills and qualifications:
* Demonstrated success in a telephone marketing or lead generation role within the Earth-moving or similar industry
* Previous experience within frontline customer sales, support, and marketing
* Effective communication skills (verbal and written) with a focus on customer service
* Strong level of self-motivation and initiative
* Effective time management and organisational skills
* Willingness to undergo rigorous and ongoing training
About the Benefits: We offer a wide range of benefits including a competitive remuneration package, salary continuance insurance, employee assistance program, discounts on private health, vehicles, travel, and more. We also offer ongoing training and support to further your career.
How to Apply: If you are looking for a new role with endless career opportunities, then look no further and apply now.