We're seeking a Digital Business Analyst to join our Product team on a 12-month fixed term contract, helping to deliver innovative digital solutions that enhance how customers search, discover, and engage with our products.
Key Accountabilities Support the end-to-end product lifecycle by defining and documenting requirements, user stories, and acceptance criteria Partner closely with Product, Design, Engineering, and external vendors to shape product specifications and support timely delivery Maintain clear and comprehensive documentation of product features, decisions, and changes Build strong stakeholder relationships, acting as a bridge between technical teams and business stakeholders to ensure shared understanding and alignment Use analytics and performance data to evaluate product effectiveness and identify optimisation opportunities across the customer journey Support experimentation initiatives, including A/B testing and data analysis, to inform product decisions Collaborate with Insights and Analytics teams to analyse customer feedback, performance metrics, and testing results, turning insights into actionable improvements Key Capabilities Proven experience in a Business Analyst role within a digital or product-led environment Strong background in customer journey analysis, requirements gathering, and insight-driven product optimisation Experience with conversion rate optimisation (CRO), experimentation, and data-driven decision-making Proficiency with analytics and reporting tools such as Google Analytics and Tableau Understanding of digital product development processes, including UX/UI principles and technical concepts Comfortable working with project management and delivery tools such as Jira or Trello If you enjoy working at the intersection of data, technology, and customer experience—and thrive in collaborative, fast-paced product teams—this is an exciting opportunity to make a meaningful impact.
Why work for CRG?
The Country Road Group is one of Australasia's largest Lifestyle Brand Houses comprising of iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO.
Here are some of the great things we offer: Generous employee discounts across our House of Brands Seasonal clothing allowance An additional day of leave for your birthday An Industry leading Parental Leave Program Flexible working arrangements to support work/life balance Annual learning calendar to support the ongoing development of our team Support community partnerships across our Corporate Social Responsibility Program We are committed to operating ethically, sustainably, and responsibly.
About CRG Country Road Group is Australia's largest Lifestyle Brand Houses comprising of iconic brands including Country Road, POLITIX, Trenery, Witchery and MIMCO.
Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality.
We are looking for highly motivated and passionate individuals to be part of the Group's evolution and support each brand to realise their full potential.
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.