Sales Operations Specialist
Are you an organised, proactive, and commercially-minded professional who thrives in a fast-paced environment?
We're looking for a Sales Operations Specialist to support our growing sales function and help drive operational excellence across our B2B wholesale channel.
This is a fantastic opportunity to join a dynamic team, work closely with the Operations Manager, and play a key role in ensuring smooth sales execution, partner support, and contract coordination.
About the Role
As our Sales Operations Specialist, you'll be responsible for supporting the wholesale sales process end-to-end — from initial inquiries and relationship management through to contract delivery, customer follow-up, and operational coordination.
You'll collaborate with internal teams across Design, Production, and Marketing, and work closely with external partners to ensure a seamless customer and partner experience.
Key Responsibilities
Support the wholesale/B2B sales process end-to-end, including managing sales inquiries, follow-ups, and partner communications
Prepare and coordinate building contracts, contract variations, and key sales documentation
Maintain strong relationships with B2B partners, ensuring a high standard of customer service
Liaise with internal teams across Design, Production, and Marketing to ensure smooth operational delivery
Coordinate B2B meetings, launches, and key touchpoints
Provide general support across sales operations, ensuring administrative processes are accurate and efficient
About You
You'll bring 2–4 years' experience in sales operations, sales support, contract administration, or a similar role — ideally within the residential building industry (or a closely related environment).
You'll also have:
Strong organisational skills and exceptional attention to detail
Excellent written and verbal communication skills
Confidence managing multiple priorities in a fast-paced environment
Strong capability across Microsoft Excel, Word, and PowerPoint
CRM experience (highly regarded)
A proactive, customer-first mindset and willingness to go the extra mile
If you're looking to grow your career within professional services and want to do it somewhere that will invest in you, we'd love to hear from you.
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