Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Australia, Australian Capital Territory, Canberra
Day-to-Day Responsibilities
* Understanding the menu and promotional activities
* Handling cash and credit transactions
* Setting up and packing down functions and events
* Ensuring guest enquiries and restaurant dining reservations are followed through in a professional manner
* Preparing and serving food & drinks to a high standard as well as highlighting promotions for our guests
* Responding to colleague / guest requests promptly in order to deliver a seamless service in conjunction with service team
* Collaborating with our Events team and Kitchen to provide seamless service across our Food & Beverage Offerings
* Prepare and serve a wide range of cocktails and other beverages
Qualifications and Requirements
* Proven experience in similar role
* Attention to detail – creating amazing guest service moments with the team
* Flexibility - working weekends and public holidays are all parts of the job
* Ability to work in a team and a fast-paced environment and prioritize workloads, as well as assist in supporting the team with other duties as required
* Excellent personal grooming and hygiene standards
* Motivation – your presence will impact your team and our guests; therefore, it will be important to stay motivated and energized
* Most importantly a passion for food & beverage
* A current RSA certificate
* Excellent Knowledge of cocktail recipes, mixology techniques, and beverage service (Bar only)
* You must have working rights in Australia (specify Australian work visa status if applying from outside of Australia)
Benefits
* Hotel Perks like accommodation and Food & Beverage discounts
* Enhanced parental leave
* Your career journey will be supported through our lifelong development program
* IHG Career Milestone celebrations
* Transfer of entitlements as you move and grow with IHG
* Access to our discount retail platform that makes your pay go even further
* Competitive salary that rewards all your hard work, full uniform, impressive room discounts and some of the best training in the business
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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