JJ Secuwatch is hiring a Casual/Temporary Warehouse Assistant role in Notting Hill, VIC. Apply now to be part of our team. Job summary: Flexible hours available Expected salary: $25 - $30 per hour 2. Internal Sales Mt Waverley, VIC The Role JJ Secuwatch have an outstanding career opportunity for a highly motivated team player as an Internal Sales for our Mt Waverley office Duties & Responsibilities Reporting directly to the VIC State Manager and Branch Team Leader, you will be responsible for: Being the first point of contact for the branch, including serving customers over the trade counter Liaising and building relationship with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries Processing orders via the counter, phone, and email requests Willingness to gain product knowledge for JJ's range of access control, security systems and CCTV surveillance Assisting with the returns and backorder processes - Assisting with general branch support, administration and general ah-hoc - Supporting the external sales team and management Skills, Knowledge & Abilities We pride in providing superior customer service through our professional and specialist sales and technical teams, and our most valued asset are our people. To be considered for this role you will be able to demonstrate: A positive can-do attitude, willingness to learn and dedication - Strong attention to detail and accuracy Previous experience in data entry and admin role Excellent communication skills, both written and verbal - Confidence in dealing with customers and the ability to form strong relationships Commitment to the highest level of customer service Ability to work both autonomously and as a team 5. Technical Services Officer Mt Waverley, VIC Duties & Responsibilities Working from our head office and reporting directly to the Technical Services Manager ANZ and Technical Services Team Leader, you will be responsible for: Servicing incoming calls to our National Technical Support Line Providing technical expertise for security products, including IP networks, CCTV, DVRs, cameras and Wi-Fi solutions for the national business. Solving technical problems and communicating with people over the phone (primarily) and face-to-face Offering remote technical support for our customers in-field and internal employees, across all areas of our security products Troubleshooting HW/SW issues, IP network dilemmas and assisting our sales team in supporting our customers. Give pre-sale consultations and post-sales advice on both IP and analogue technologies Setup systems in-house to simulate and troubleshoot problems in-field Assisting in the evaluation process for new security products Supporting tender bids and provide technical input for quotes Skills, Knowledge & Abilities Call centre experience Relevant IT qualifications and knowledge Excellent verbal and written communication skills Outstanding phone etiquette A strong interest in new technology and development A high level of customer service An enthusiasm to learn and grow with the business The ability to build relationships with people Industry experience dealing with security products involving IP technologies would be beneficial but is not essential