Job Title
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Store Manager Job Description:
* We are seeking a Store Manager to oversee and lead daily fast-food chain operations. Key responsibilities include ensuring efficiency in service, compliance with company policies, and adherence to food safety and quality standards.
* The successful candidate will develop and implement strategies to drive sales and customer retention. This includes local promotions, upselling techniques, and stock management to optimize cost efficiency.
* The Store Manager will formulate pricing policies for the store by reviewing merchandising activities and adhering to franchisee policies.
* They will perform trend analysis of product mix to understand local market needs and plan in-store promotional displays accordingly.
* Additionally, they will forecast budgets and manage statistical and financial records to drive profitability.
* Key performance indicators will be monitored to ensure customer engagement initiatives are effective in increasing repeat business and brand loyalty.
* The Store Manager will maintain high standards of customer service by training staff, resolving customer complaints, and improving service delivery.
* Leadership skills will be essential in leading, recruiting, training, and mentoring team members to ensure a motivated and high-performing workforce.
* Occupational health and safety regulations, hygiene standards, and operational protocols will be enforced to ensure compliance with industry regulations.
Requirements:
* Minimum 2+ years of experience in a managerial role within the fast-food or hospitality industry.
* Diploma or higher qualification in Business, Hospitality, or a related field is preferred, but extensive experience can substitute this requirement.
* Experience in inventory control, staff training, and shift management is essential. Fast food chain experience is highly preferred.
* Australian work experience in a managerial role in the fast-food industry is required.
Skills and Attributes:
* Strong leadership and team management abilities are crucial.
* Excellent communication and interpersonal skills are necessary to handle multiple responsibilities efficiently.
* Knowledge of inventory management and cost control strategies is required.
* Passion for customer service and improving brand reputation is vital.
Required Skills and Qualifications:
Essential Skills:
* Effective leadership and team management
* Excellent communication and interpersonal skills
* Ability to handle multiple responsibilities efficiently
* Knowledge of inventory management and cost control strategies
Desirable Skills:
* Fast food industry experience
* Australian work experience in a managerial role