Head of Insurance, Consumer & Discovery
Location: Various | Job Level: Expert
Shape the Future of Insurance Partnerships at Allianz Partners
Allianz Partners is a global leader in assistance, insurance, and customer experience solutions. We're now seeking a dynamic and commercially driven Head of Insurance, Consumer & Discovery to lead our Insurance, Broker, Retail, Real Estate and Energy segments across Australia.
Reporting to the Sales Director, this senior leadership role is responsible for driving revenue growth, strengthening client partnerships, and leading a high‐performing sales and account management team. You will play a pivotal role in delivering sustainable profit, expanding market share, and elevating the partner experience across all distribution markets.
What You'll Do
Financial Leadership
* Own and manage sales budgets across Strategic Account Managers.
* Lead expense planning, price rise strategies, and profit improvement initiatives.
* Oversee sales forecasting, pipeline management and Salesforce discipline.
* Drive optimisation and conversion improvements across partner portfolios.
Business Performance
* Analyse performance gaps and implement solutions to improve results.
* Make courageous, data‐driven decisions to address underperformance.
* Identify opportunities to enhance efficiency, effectiveness and commercial outcomes.
Team Leadership
* Lead, inspire and develop a high‐performing sales and account management team.
* Foster a culture of accountability, collaboration and success.
* Ensure learning, development and succession planning align with business strategy.
Sales & Client Management
* Develop and execute growth strategies to meet revenue and profit targets.
* Build innovative partnerships and expand Allianz Partners' market presence.
* Maximise revenue and profitability for each client through strategic planning.
* Enable cross‐sell and up‐sell opportunities across the portfolio.
Market Intelligence & Strategy
* Understand market fundamentals and integrate insights into strategy.
* Collaborate with internal stakeholders to shape new products, services and campaigns.
* Support simplification and standardisation initiatives across client solutions.
Reporting & Presentation Excellence
* Oversee best‐practice client presentations, proposals and reporting.
* Partner with Operations to enhance insights and deliver deeper client value.
* Ensure accurate and timely Salesforce and reporting compliance.
Risk & Compliance
* Ensure full compliance with regulatory, legislative and internal requirements.
* Identify and escalation risk exposures, including fraud and corruption risks.
* Embed risk management and compliance into everyday business practices.
Stakeholder Engagement
* Lead change management and communication strategies for new initiatives.
* Build strong relationships with internal teams including Operations, Pricing, Finance, Legal and Market Management.
* Drive partners to deliver exceptional customer experiences on time and on budget.
What You Bring
* Strong background in Sales, Account Management or Relationship Management within a large commercial environment.
* Proven success in achieving KPIs and exceeding revenue targets.
* Experience managing end‐to‐end client relationships, including onboarding and growth.
* Ability to identify issues early and implement effective solutions.
* Exceptional presentation, communication and negotiation skills.
* Experience managing projects or tenders (highly regarded).
* Resilience, commercial acumen and a proactive, can‐do mindset.
Why Join Us?
* A global environment with genuine career mobility and progression.
* Extensive learning and development programs to support your growth.
* Flexible work options and wellbeing initiatives through our Work Well programs.
* A culture that values diversity, collaboration and innovation.
At Allianz Partners, our people are at the heart of everything we do.
93361 | Sales & Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Great to have you on board. Let's care for tomorrow.
Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz's company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.
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