About our client
DFP Recruitment is proud to partner with one of the world's largest publicly traded energy companies – a global leader in the oil and gas sector. With a strong footprint in Australia, their Docklands-based operations support critical infrastructure and play a vital role in delivering high-performing IT solutions. You'll be joining a collaborative team that values innovation, safety, and technical excellence.
About the role
As an IT Business Analyst – Infrastructure, you'll play a key role in supporting and enhancing infrastructure operations across the business. This position is hands-on, onsite, and highly visible – ideal for someone who enjoys solving problems, managing IT systems, and supporting end users in a fast-paced environment.
Key responsibilities include:
* Providing infrastructure and end-user computing support across the business
* Troubleshooting issues related to servers, hardware, software, networks, and Motorola radio systems (or similar)
* Maintaining functionality and compliance within the server room
* Supporting collaboration tools including Skype and Zoom
* Managing IT requests and incidents through ServiceNow
* Assisting in the development of business solutions and recommending process improvements
* Maintaining system protocols and technical documentation
About you
You're a capable and proactive IT professional with strong infrastructure experience. You're confident working independently, enjoy being hands-on, and can engage with stakeholders to deliver reliable solutions that meet business needs.To succeed in this role, you'll have:
* Demonstrated experience supporting infrastructure, networks, and server environments
* Hands-on knowledge of Motorola radio systems or similar communication tools
* Experience managing IT incidents through ServiceNow (or other ticketing platforms)
* Proficiency in Microsoft Excel and documenting technical procedures
* Excellent communication skills and the ability to work directly with users and technical teams
* A problem-solving mindset and the ability to manage priorities in a dynamic setting
Ready to bring your infrastructure and support expertise to a global organisation?
#SCR-harley-darmanin
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via or1300 337 000and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via .Do not submit any sensitive personal information in your resume.
#J-18808-Ljbffr